explorer uses 95-99% CPU time.

[DavidH]

Eric,

When you are in Explorer, can you click on the File menu
and get the drop down, or does it also hang here?

DavidH


>-----Original Message-----
>In the last month or so I have been experiencing some
difficulties when I
>open folders from My computer and browsing the hard
drive. The folder
>window hangs and I usually have to wait and end that
task, this is when I
>noticed that explorer.exe is using up to 99% of the CPU
cycles. I am up to
>date with Microsoft updates as well as virus updates, I
have done searches
>on Google.com and found others who are experiencing the
same problem. Of
>all of the people I have not found one that has a
solution to solve the
>problem other than re-installing Windows XP from a
formatted hard drive.
>For me this is not an option, this computer is used for
work and I would
>rather not reinstall everything again. Any help would be
greatly
>appreciated.
>
>Eric
>
>
>.
>

[mheavey]

Check for spyware. Install one of the free removers available from www.lavasoftusa.com. Be sure to update after installing.

[Eric Stewart]

I cannot do anything except wait and hope that when I end the taks that is
not responding that the CPU util. will drop.

Eric


"DavidH" > wrote in message
...
> Eric,
>
> When you are in Explorer, can you click on the File menu
> and get the drop down, or does it also hang here?
>
> DavidH
>
>
> >-----Original Message-----
> >In the last month or so I have been experiencing some
> difficulties when I
> >open folders from My computer and browsing the hard
> drive. The folder
> >window hangs and I usually have to wait and end that
> task, this is when I
> >noticed that explorer.exe is using up to 99% of the CPU
> cycles. I am up to
> >date with Microsoft updates as well as virus updates, I
> have done searches
> >on Google.com and found others who are experiencing the
> same problem. Of
> >all of the people I have not found one that has a
> solution to solve the
> >problem other than re-installing Windows XP from a
> formatted hard drive.
> >For me this is not an option, this computer is used for
> work and I would
> >rather not reinstall everything again. Any help would be
> greatly
> >appreciated.
> >
> >Eric
> >
> >
> >.
> >

Xref: kermit microsoft.public.windowsxp.general:1018548

Yes. I've been having the same problem lately. When I go
to Task Manager, it'll show that processes number for
explorer.exe is looping between 50,000 to over 100,000.
Nothing else will be running. Task Manager also shows
that 95% of CPU resources are being used. By what,
though? I have scanned repeatedly with McAfee VirusScan
Online, AdAware and SpywareBlaster, Spybot, and a new one
called HijackThis.exe. Check out the last one. You'll be
amazed at how much all the others missed. I still have
several pieces of spyware on my machine after using all
five previous software applications. What the heck is
going on?


>-----Original Message-----
>I cannot do anything except wait and hope that when I end
the taks that is
>not responding that the CPU util. will drop.
>
>Eric
>
>
>"DavidH" > wrote in
message
...
>> Eric,
>>
>> When you are in Explorer, can you click on the File menu
>> and get the drop down, or does it also hang here?
>>
>> DavidH
>>
>>
>> >-----Original Message-----
>> >In the last month or so I have been experiencing some
>> difficulties when I
>> >open folders from My computer and browsing the hard
>> drive. The folder
>> >window hangs and I usually have to wait and end that
>> task, this is when I
>> >noticed that explorer.exe is using up to 99% of the CPU
>> cycles. I am up to
>> >date with Microsoft updates as well as virus updates, I
>> have done searches
>> >on Google.com and found others who are experiencing the
>> same problem. Of
>> >all of the people I have not found one that has a
>> solution to solve the
>> >problem other than re-installing Windows XP from a
>> formatted hard drive.
>> >For me this is not an option, this computer is used for
>> work and I would
>> >rather not reinstall everything again. Any help would
be
>> greatly
>> >appreciated.
>> >
>> >Eric
>> >
>> >
>> >.
>> >
>
>
>.
>

[R. McCarty]

Go to SystemInternals and download a program called
Diskmon. It will show all disk activity in real time. From
this info, you may be able to further diagnose the CPU
usage.

> wrote in message
...
> Yes. I've been having the same problem lately. When I go
> to Task Manager, it'll show that processes number for
> explorer.exe is looping between 50,000 to over 100,000.
> Nothing else will be running. Task Manager also shows
> that 95% of CPU resources are being used. By what,
> though? I have scanned repeatedly with McAfee VirusScan
> Online, AdAware and SpywareBlaster, Spybot, and a new one
> called HijackThis.exe. Check out the last one. You'll be
> amazed at how much all the others missed. I still have
> several pieces of spyware on my machine after using all
> five previous software applications. What the heck is
> going on?
>
>
>>-----Original Message-----
>>I cannot do anything except wait and hope that when I end
> the taks that is
>>not responding that the CPU util. will drop.
>>
>>Eric
>>
>>
>>"DavidH" > wrote in
> message
...
>>> Eric,
>>>
>>> When you are in Explorer, can you click on the File menu
>>> and get the drop down, or does it also hang here?
>>>
>>> DavidH
>>>
>>>
>>> >-----Original Message-----
>>> >In the last month or so I have been experiencing some
>>> difficulties when I
>>> >open folders from My computer and browsing the hard
>>> drive. The folder
>>> >window hangs and I usually have to wait and end that
>>> task, this is when I
>>> >noticed that explorer.exe is using up to 99% of the CPU
>>> cycles. I am up to
>>> >date with Microsoft updates as well as virus updates, I
>>> have done searches
>>> >on Google.com and found others who are experiencing the
>>> same problem. Of
>>> >all of the people I have not found one that has a
>>> solution to solve the
>>> >problem other than re-installing Windows XP from a
>>> formatted hard drive.
>>> >For me this is not an option, this computer is used for
>>> work and I would
>>> >rather not reinstall everything again. Any help would
> be
>>> greatly
>>> >appreciated.
>>> >
>>> >Eric
>>> >
>>> >
>>> >.
>>> >
>>
>>
>>.
>>

[Philip Scobie]

Okay Eric, see if this helps.

I, like countless other people, had exactly the same problem, except
in my case I had it on two PC's. I was about to format and reinstall
when I ran across the answer (in this case) by accident.

I had a corrupt ".avi" file on both PCs (the same file) which I had
been unable to delete, so I had just ignored it. This was what was
causing explorer.exe to cycle repeatedly. If you have an ".avi" file
you can't delete, then here's what to do (I don't know your level of
knowledge, so I made it as simple as possible):

1. Open a DOS Window (Start -> Run -> type "cmd", then Enter)

2. Navigate to the offending file.
(Type "cd\" to go to the c:\ prompt. Type "cd <directory name>" to
move up the levels. Type "dir" to see the files in a particular
directory)

3. Now... open Task Manager (Ctrl, Alt, Delete)

4. Click on the "Processes" tab.

5. Highlight "explorer.exe" (your old friend).

6. Click on the "End Process" button (your screen will go blank,
except for your wallpaper... this is to be expected).

7. Return to the DOS Window (Hold down the Alt button down and then
keep clicking the TAB button (the one on the left of the keyboard with
the two arrow pointing in different directions) until you get back to
the DOS Window.)

8. Now, type "del <the_file_name.avi>" and hit Enter (this should
delete the ".avi" file (the full name, including the .avi bit)).

9. Finally, return to Task Manager and click on File -> New Task
(Run...). Type "explorer.exe" and hit OK (This should restart
explorer).

This fixed my problem... hope it helps you. I would be interested to
know if it does.

Philip

[the package]

OK. Figured out a different way that's a bit easier. In Task Manager, shut down explorer.exe, then go to 'file' in Task Manager, click on browse, find the file and kill it. Start exploere.exe. back up, and voila. Works like a charm.

[Burt Johnson]

the package > wrote:

> OK. Figured out a different way that's a bit easier. In Task Manager, shut
>down explorer.exe, then go to 'file' in Task Manager, click on browse,
>find the file and kill it. Start exploere.exe. back up, and voila.
>Works like a charm.

I'm having the same problem, with 'explorer.exe' taking up 99% of the
CPU time. Started yesterday.

Unfortunately, all the earlier parts of this thread have scrolled off
and are no longer available. All I see is a mention to delete some file,
but not which file, or any other details.

Can you briefly state again which file is the problem?

My problem started yesterday. My monitor died in the midst of an
Outlook Express session. I powered down the PC via the front panel, did
some swapping of monitors (turned out a power supply had died, so I
swapped it out for a different one), and rebooted. The "cpu usage:
100%" problem hit, and I have not been able to do anything since.

(This is being typed on a different computer -- that one running XP Home
is next to useless until this is fixed)

--
- Burt Johnson
MindStorm, Inc.
http://www.mindstorm-inc.com/software.html

[yo]

well that wont work it says santax is invalid or something like that..

"Philip Scobie" wrote:

> Okay Eric, see if this helps.
>
> I, like countless other people, had exactly the same problem, except
> in my case I had it on two PC's. I was about to format and reinstall
> when I ran across the answer (in this case) by accident.
>
> I had a corrupt ".avi" file on both PCs (the same file) which I had
> been unable to delete, so I had just ignored it. This was what was
> causing explorer.exe to cycle repeatedly. If you have an ".avi" file
> you can't delete, then here's what to do (I don't know your level of
> knowledge, so I made it as simple as possible):
>
> 1. Open a DOS Window (Start -> Run -> type "cmd", then Enter)
>
> 2. Navigate to the offending file.
> (Type "cd\" to go to the c:\ prompt. Type "cd <directory name>" to
> move up the levels. Type "dir" to see the files in a particular
> directory)
>
> 3. Now... open Task Manager (Ctrl, Alt, Delete)
>
> 4. Click on the "Processes" tab.
>
> 5. Highlight "explorer.exe" (your old friend).
>
> 6. Click on the "End Process" button (your screen will go blank,
> except for your wallpaper... this is to be expected).
>
> 7. Return to the DOS Window (Hold down the Alt button down and then
> keep clicking the TAB button (the one on the left of the keyboard with
> the two arrow pointing in different directions) until you get back to
> the DOS Window.)
>
> 8. Now, type "del <the_file_name.avi>" and hit Enter (this should
> delete the ".avi" file (the full name, including the .avi bit)).
>
> 9. Finally, return to Task Manager and click on File -> New Task
> (Run...). Type "explorer.exe" and hit OK (This should restart
> explorer).
>
> This fixed my problem... hope it helps you. I would be interested to
> know if it does.
>
> Philip
>

[yo]

i go mangement and i get a error about this problem get me a program or somthing
look
"Details
Product: Windows Operating System
ID: 1002
Source: Winlogon
Version: 5.0
Component: Application Event Log
Symbolic Name: EVENT_SHELL_RESTARTED
Message: The shell stopped unexpectedly and %1 was restarted.

Explanation
The shell was stopped and then restarted. By default, the shell is explorer.exe; however, you might have a customized shell.


User Action
No user action is required.



Version: 5.2
Symbolic Name: EVENT_SHELL_RESTARTED
Message: The shell stopped unexpectedly and %1 was restarted.

Explanation
The shell was stopped and then restarted. By default, the shell is explorer.exe; however, you might have a customized shell.


User Action
No user action is required.



--------------------------------------------------------------------------------


Currently there are no Microsoft Knowledge Base articles available for this specific error or event message. For information about other support options you can use to find answers online, see http://support.microsoft.com/default.aspx. "