Internet causes XP to restart

[Rachel]

Hi guys!

Yesterday I had the internet installed(BigPond cable) and since it was
connected, my computer has been rebooting when using the internet.
Does anyone else suffer this problem? And how do i fix?
I have installed service pack 1 and the critical updates that i was told
were required.
I am also running antivirus software(norton's)
I rang BigPond and they said it was a problem with Microsoft and i needed a
firewall program.

Any support/assistance would be fantastic!
Thanks everyone.

Rachel

[Phil \(a.k.a. purplehaz\)]

Always run a firewall and anti-virus programs on your computer at all times.



You are infected with the Blaster worm virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall.

To turn on the firewall: control panel, network and internet connections,
network connections, right click your connection, properties, advanced tab,
check the protect my computer box. Do this as quickly as you can once the
desktop comes up. Then visit the sites below for the removal and patch info.

Symantec: removal info and removal tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.

http://support.microsoft.com/?kbid=823980

http://www.microsoft.com/security/incident/blast.asp



Rachel wrote:
> Hi guys!
>
> Yesterday I had the internet installed(BigPond cable) and since it was
> connected, my computer has been rebooting when using the internet.
> Does anyone else suffer this problem? And how do i fix?
> I have installed service pack 1 and the critical updates that i was
> told were required.
> I am also running antivirus software(norton's)
> I rang BigPond and they said it was a problem with Microsoft and i
> needed a firewall program.
>
> Any support/assistance would be fantastic!
> Thanks everyone.
>
> Rachel

[Plato]

Phil (a.k.a. purplehaz) wrote:
>
> Always run a firewall and anti-virus programs on your computer at all times.

OR use common sense and dont install the virus/trojan to begin with.


--
http://www.bootdisk.com/

[Gordon]

"Plato" <|@|.|> wrote in message
...
> Phil (a.k.a. purplehaz) wrote:
> >
> > Always run a firewall and anti-virus programs on your computer at all
times.
>
> OR use common sense and dont install the virus/trojan to begin with.
>
>
> --
> http://www.bootdisk.com/

Blaster doesn't NEED to be installed - it opens by itself.

[Plato]

Gordon wrote:
>
> Blaster doesn't NEED to be installed - it opens by itself.

How?


--
http://www.bootdisk.com/

[Gordon]

"Plato" <|@|.|> wrote in message
...
> Gordon wrote:
> >
> > Blaster doesn't NEED to be installed - it opens by itself.
>
> How?
>
>
> --
> http://www.bootdisk.com/

Don't know - it's too technical for me. All I know is that if you connect to
the internet without a firewall and the particular patches, then poof! you
have blaster. You don't need to do anything, you just get it!

[Plato]

Gordon wrote:
>
> > > Blaster doesn't NEED to be installed - it opens by itself.
> >
> > How?
>
> Don't know - it's too technical for me. All I know is that if you connect to
> the internet without a firewall and the particular patches, then poof! you
> have blaster. You don't need to do anything, you just get it!

I dont run any firewalls on any of my pcs, all dialup. Maybe its a
broadband thing.

[ra]

If you have the proper updates, it won't install itself, but you should
always have a firewall. If you activate the XP firewall before you first go
online, you can get your updates safely.

http://www.microsoft.com/security/incident/blast.asp





"Gordon" > wrote in message
...
> "Plato" <|@|.|> wrote in message
> ...
> > Gordon wrote:
> > >
> > > Blaster doesn't NEED to be installed - it opens by itself.
> >
> > How?
> >
> >
> > --
> > http://www.bootdisk.com/
>
> Don't know - it's too technical for me. All I know is that if you connect
to
> the internet without a firewall and the particular patches, then poof! you
> have blaster. You don't need to do anything, you just get it!
>
>

[Phil \(a.k.a. purplehaz\)]

Plato wrote:
> Phil (a.k.a. purplehaz) wrote:
>>
>> Always run a firewall and anti-virus programs on your computer at
>> all times.
>
> OR use common sense and dont install the virus/trojan to begin with.

Common sense......... we're talking about humans here, not
animals..............lol.
BTW - viri like blaster require the user to do nothing except connect to the
internet. Nothing to install. Common sense says have your firewall up and
running at all times your connected.

[Phil \(a.k.a. purplehaz\)]

Plato wrote:
> Gordon wrote:
>>
>>>> Blaster doesn't NEED to be installed - it opens by itself.
>>>
>>> How?
>>
>> Don't know - it's too technical for me. All I know is that if you
>> connect to the internet without a firewall and the particular
>> patches, then poof! you have blaster. You don't need to do anything,
>> you just get it!
>
> I dont run any firewalls on any of my pcs, all dialup. Maybe its a
> broadband thing.

No blaster is not a broadband thing. You can get on dial up as well. You
have just been lucky, nothing more. And you probably have the patches
installed.

[Phil \(a.k.a. purplehaz\)]

Plato wrote:
> Gordon wrote:
>>
>> Blaster doesn't NEED to be installed - it opens by itself.
>
> How?

In laymans terms -- Viri like blaster go out and search the internet for
open ports. Just like a port scanner can do. When it finds an active ip
address with the ports not blocked(wide open - ie: no firewall), it then
attacks those ports and slips into your computer infecting it. Its that
simple to get.

[Plato]

Phil (a.k.a. purplehaz) wrote:
>
> Common sense......... we're talking about humans here, not
> animals..............lol.

Ahh humans eh? ie those creatures with a credit card that can always use
it to fix their PC problems? [g]

[Phil \(a.k.a. purplehaz\)]

Plato wrote:
> Phil (a.k.a. purplehaz) wrote:
>>
>> Common sense......... we're talking about humans here, not
>> animals..............lol.
>
> Ahh humans eh? ie those creatures with a credit card that can always
> use it to fix their PC problems? [g]

LOL

[Jus!]

Is it that simple to get rid of blaster worm?

Just find the file and delete it??
Jus

"Phil (a.k.a. purplehaz)" > wrote in message
...
> Always run a firewall and anti-virus programs on your computer at all
times.
>
>
>
> You are infected with the Blaster worm virus.
>
>
>
> To stop the rebooting/shutdowns, right click on the task bar, choose task
> manager, processes tab, look for msblast.exe. Highlight it and click end
> process. Then turn on the xp firewall.
>
> To turn on the firewall: control panel, network and internet connections,
> network connections, right click your connection, properties, advanced
tab,
> check the protect my computer box. Do this as quickly as you can once the
> desktop comes up. Then visit the sites below for the removal and patch
info.
>
> Symantec: removal info and removal tool
>
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html
>
> Also make sure to follow the links to the Microsoft pages for the patch or
> visit windows update for the patch after you remove it.
>
> http://support.microsoft.com/?kbid=823980
>
> http://www.microsoft.com/security/incident/blast.asp
>
>
>
> Rachel wrote:
> > Hi guys!
> >
> > Yesterday I had the internet installed(BigPond cable) and since it was
> > connected, my computer has been rebooting when using the internet.
> > Does anyone else suffer this problem? And how do i fix?
> > I have installed service pack 1 and the critical updates that i was
> > told were required.
> > I am also running antivirus software(norton's)
> > I rang BigPond and they said it was a problem with Microsoft and i
> > needed a firewall program.
> >
> > Any support/assistance would be fantastic!
> > Thanks everyone.
> >
> > Rachel
>
>

[Alex Nichol]

Plato wrote:

>> Always run a firewall and anti-virus programs on your computer at all times.
>
>OR use common sense and dont install the virus/trojan to begin with.

If a copy of XP is installed without a firewall, and is not patched
before going on the Internet, it will be infected (even now) by the
Blast/Lovesan family within minutes. That does *not* need the user to
do anything, and happened to a highly professional friend of mine moving
from Win98


--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)

[Alex Nichol]

Jus! wrote:

>Is it that simple to get rid of blaster worm?
>
>Just find the file and delete it?


See Kelly's full removal script at
http://www.kellys-korner-xp.com/xp_w.htm#worm
(there are there for different ones)


--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)

[Kaylene aka Taurarian]

Here are some links you may wish to investigate, sorry there's a few so just
work your way through them to see which is the most relevant to your particular
problem.


http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm



"Home" > wrote in message
news:hosbc.135599$cx5.56574@fed1read04...
> I have XP Home...when i click "turn off computer", the system reboots
> everytime vs. shutting all the way down....any ideas?
>
> R
>
>

[Kaylene aka Taurarian]

Here are some links you may wish to investigate, sorry there's a few so just
work your way through them to see which is the most relevant to your particular
problem.


http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm



"Home" > wrote in message
news:hosbc.135599$cx5.56574@fed1read04...
> I have XP Home...when i click "turn off computer", the system reboots
> everytime vs. shutting all the way down....any ideas?
>
> R
>
>