Access denied. Unable to connect

[Greg]

I have the above message on network printer after setting
up a default printer for all Windows XP users. Also I am
unable to access the printer properties or the printing
preferences. Any suggestions as to how to fix this
problem?

[Alan Morris\(MSFT\)]

can the users still print?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Greg" > wrote in message
...
> I have the above message on network printer after setting
> up a default printer for all Windows XP users. Also I am
> unable to access the printer properties or the printing
> preferences. Any suggestions as to how to fix this
> problem?

Alan, thanks for your reply. The users are UNABLE to
print. It comes up with an error about the printer not
being switched on, or the driver needs re-installing etc
etc. Any suggestions?


>-----Original Message-----
>can the users still print?
>
>--
>Alan Morris
>Windows Printing Team
>Search the Microsoft Knowledge Base here:
>http://support.microsoft.com/default.aspx?scid=fh;
[ln];kbhowto
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>"Greg" > wrote in
message
...
>> I have the above message on network printer after
setting
>> up a default printer for all Windows XP users. Also I
am
>> unable to access the printer properties or the printing
>> preferences. Any suggestions as to how to fix this
>> problem?
>
>
>.
>

[Alan Morris\(MSFT\)]

Which printer is this? Where did you get the drivers?

What operating system is the machine hosting the printer?

Is this a workgroup or in a domain?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

> wrote in message
...
> Alan, thanks for your reply. The users are UNABLE to
> print. It comes up with an error about the printer not
> being switched on, or the driver needs re-installing etc
> etc. Any suggestions?
>
>
> >-----Original Message-----
> >can the users still print?
> >
> >--
> >Alan Morris
> >Windows Printing Team
> >Search the Microsoft Knowledge Base here:
> >http://support.microsoft.com/default.aspx?scid=fh;
> [ln];kbhowto
> >
> >This posting is provided "AS IS" with no warranties, and
> confers no rights.
> >
> >"Greg" > wrote in
> message
> ...
> >> I have the above message on network printer after
> setting
> >> up a default printer for all Windows XP users. Also I
> am
> >> unable to access the printer properties or the printing
> >> preferences. Any suggestions as to how to fix this
> >> problem?
> >
> >
> >.
> >

[Alan Morris\(MSFT\)]

This is an authentication issue. You need to check save the password

access denied after reboot
http://support.microsoft.com/default.aspx?scid=kb;en-us;312055
Cannot Use Network Printer If Your Password Is Not Saved


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"John Ritch" > wrote in message
...
> I get almost the same message. I have a desktop running XP Pro and a
laptop with XP Home. The desktop has a Laserjet print connected to LPT1.
Both the laptop and the dekstop connect wirelessly to the network. I can add
the printer onto the laptop and it will work fine but as soon as I reboot
the laptop, I loose the printer connection. When I try to print I get the
message 'Access denied .....'
>
> I'm not certain it is a printer issue as much as a rights or
priviledge(sp?) issue. I have the laptop name in the administrators group on
the desktop but that doesn't do any good. I'm not certain that the 'Other
Network File and Print Services' are installed. I dont think they are (At
least I dont remember installing them.
>
> I'm hoping to be able to get this permanently connected so that when the
laptop is powered on it has the ability to print to the desktop. I'd be very
greatful for an answer to this.