Computer keeps restarting its-self

[James Aitchison]

My problem is my computer just restarts its self again
and again with the error message saying.(Windows must
restart because the remote procedure call {RPC} service
terminated unexpectedly) What can i do to solve this
please.

[Marc Reynolds [MSFT]]

It appears your computer has been infected with the Blaster virus. For more
information and how to fix this please see these links:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e70a0d8b-fe98-493f-ad76-bf673a38b4cf&displaylang=en

http://support.microsoft.com/?kbid=826955

http://www.microsoft.com/security/incident/blast.asp

http://www.microsoft.com/security/protect/main.asp



--

Thanks,
Marc Reynolds
Microsoft Technical Support

This posting is provided "AS IS" with no warranties, and confers no rights.


"James Aitchison" > wrote in message
...
> My problem is my computer just restarts its self again
> and again with the error message saying.(Windows must
> restart because the remote procedure call {RPC} service
> terminated unexpectedly) What can i do to solve this
> please.

[Tony Talmage]

I'd suggest doing a quick Google search for the error; this question is
asked here multiple times every day. Doing a quick search before you post
on newgroups will help people avoid answer the same post 10 times a day.

Search for "rpc service terminated"... I found over 25000 results that will
help you identify the problem.

--
Tony Talmage
Web Developer
Graphic Education Corporation
URL: http://www.graphiced.com
Phone: (888) 354-6600


"James Aitchison" > wrote in message
...
> My problem is my computer just restarts its self again
> and again with the error message saying.(Windows must
> restart because the remote procedure call {RPC} service
> terminated unexpectedly) What can i do to solve this
> please.

[Ken Blake, MVP]

In ,
James Aitchison > typed:

> My problem is my computer just restarts its self again
> and again with the error message saying.(Windows must
> restart because the remote procedure call {RPC} service
> terminated unexpectedly) What can i do to solve this
> please.


You have the MSBlaster worm. To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Curr ent
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://support.microsoft.com/?kbid=824146 or

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.



--
Ken Blake - Microsoft MVP Windows: Shell/User
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