Peter
April 18th 03, 04:55 PM
Hi,
Kelly MVP wrote:
Go to Start/Run/Regedit and navigate to this key:
HKEY_USERS.
In the right pane, right click the word (Default) and
choose Delete.
If anything was listed under Value Data, it will be
replaced immediately to Default settings and your sound
should be restored after a reboot.
If you receive an error box that reads: "Unable to delete
all specified values", click Ok then move on to the next
edit listed below.
Restore System Default Sounds (Line 6)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Fix the Ding.wav File (Line 6)
http://www.kellys-korner-xp.com/xp_tweaks.htm
MS-MVP Win98/XP-Shell/User [AE-WindowsR XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
Hope it helps.
Peter
>-----Original Message-----
>i have a sound problem that has me stumped. i rebuilt a
machine for friends,
>installed their copy of xp home and secured it using
standard best
>practices: changed owner name and assigned password,
disabled unneeded
>services, installed antivirus software, installed pest
patrol, installed
>zone alarm, removed everyone group from all user rights
assignments, set
>local security policies (such as clear virtual memory
pagefile, etc.).
>however, all of this was done without attached speakers,
so, almost
>immediately after releasing the machine to the users,
they began complaining
>that there was no sound coming out of the speakers.
>so, i had them bring the machine back in - and there was,
indeed no sound.
>the problem is that there should be, as the volume is not
muted, the sound
>device (built-into mobo) is installed properly, enabled -
both in bios and
>in windows - reports no conflicts, "use features on this
device" is checked,
>the "windows audio" service is running, using powered
speakers that work on
>other machines, logged on as computer administrator
(owner). i have also
>tried a known-good sound card in the machine, which also
does not work.
>alas, i am stumped - i am assuming the problem is with
windows, since i
>tried a known-good sound card attached to known-good
speakers and they do
>not work.
>i have reinstalled/updated the sound card drivers,
updated the system bios
>to the latest version, disabled/enabled the sound
devices, etc. also, there
>is a tv-tuner card installed, but uninstalling it did not
help the sound
>issue.
>i guess its possible that the problem is being caused by
one of the security
>procedures, but i have configured dozens of other
machines in the same
>manner and their sound works fine. i have also done
extensive searches on
>the web, including the ms kb and google, but have found
no articles that
>either apply to, or have resolve this issue. has anyone
encountered this
>problem before? did you find a solution? are there
registry entries that
>could be either corrupt or missing?
>
>i would appreciate any help anyone can offer,
>
>Dan DeStefano
>
>
>.
>
Kelly MVP wrote:
Go to Start/Run/Regedit and navigate to this key:
HKEY_USERS.
In the right pane, right click the word (Default) and
choose Delete.
If anything was listed under Value Data, it will be
replaced immediately to Default settings and your sound
should be restored after a reboot.
If you receive an error box that reads: "Unable to delete
all specified values", click Ok then move on to the next
edit listed below.
Restore System Default Sounds (Line 6)
http://www.kellys-korner-xp.com/xp_tweaks.htm
Fix the Ding.wav File (Line 6)
http://www.kellys-korner-xp.com/xp_tweaks.htm
MS-MVP Win98/XP-Shell/User [AE-WindowsR XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm
Hope it helps.
Peter
>-----Original Message-----
>i have a sound problem that has me stumped. i rebuilt a
machine for friends,
>installed their copy of xp home and secured it using
standard best
>practices: changed owner name and assigned password,
disabled unneeded
>services, installed antivirus software, installed pest
patrol, installed
>zone alarm, removed everyone group from all user rights
assignments, set
>local security policies (such as clear virtual memory
pagefile, etc.).
>however, all of this was done without attached speakers,
so, almost
>immediately after releasing the machine to the users,
they began complaining
>that there was no sound coming out of the speakers.
>so, i had them bring the machine back in - and there was,
indeed no sound.
>the problem is that there should be, as the volume is not
muted, the sound
>device (built-into mobo) is installed properly, enabled -
both in bios and
>in windows - reports no conflicts, "use features on this
device" is checked,
>the "windows audio" service is running, using powered
speakers that work on
>other machines, logged on as computer administrator
(owner). i have also
>tried a known-good sound card in the machine, which also
does not work.
>alas, i am stumped - i am assuming the problem is with
windows, since i
>tried a known-good sound card attached to known-good
speakers and they do
>not work.
>i have reinstalled/updated the sound card drivers,
updated the system bios
>to the latest version, disabled/enabled the sound
devices, etc. also, there
>is a tv-tuner card installed, but uninstalling it did not
help the sound
>issue.
>i guess its possible that the problem is being caused by
one of the security
>procedures, but i have configured dozens of other
machines in the same
>manner and their sound works fine. i have also done
extensive searches on
>the web, including the ms kb and google, but have found
no articles that
>either apply to, or have resolve this issue. has anyone
encountered this
>problem before? did you find a solution? are there
registry entries that
>could be either corrupt or missing?
>
>i would appreciate any help anyone can offer,
>
>Dan DeStefano
>
>
>.
>