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Albert
March 28th 04, 03:41 AM
I'm new to XP. I have a digital camera; the camera and XP are having issues. When I tried to install the camera software I got the message "the file 'usbscan.sys' from the XP service pack 1 cd is needed". I downloaded and installed service pack 1 but t
he needed file was not there. Any suggestions???

Rick \Nutcase\ Rogers
March 28th 04, 05:01 AM
Hi Albert,

Set folder options/view tab to see hidden and system files. Then locate this
folder:

C:\Windows\ServicePackFiles\I386

You should find the file you need here, just copy it to the
C:\Windows\system32 folder and overwrite any existing one if prompted.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Albert" > wrote in message
...
> I'm new to XP. I have a digital camera; the camera and XP are having
> issues. When I tried to install the camera software I got the message
> "the file 'usbscan.sys' from the XP service pack 1 cd is needed". I
> downloaded and installed service pack 1 but the needed file was not there.
> Any suggestions???

March 28th 04, 05:01 AM
go to the manufacturer of your camera website and get the
latest drivers or inf file . possibly you have upgraded
from windows 98 is the cause for the problem.....
>-----Original Message-----
>I'm new to XP. I have a digital camera; the camera and XP
are having issues. When I tried to install the camera
software I got the message "the file 'usbscan.sys' from
the XP service pack 1 cd is needed". I downloaded and
installed service pack 1 but the needed file was not there.
Any suggestions???
>.
>

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