print color

[gena]

I cannot get the black ink cartridge to work. I have cleaned the print head and black comes out then, but on a test page or anything else the black will not work. I have taken the cartridge out and put it back in and it still wont work. Any suggestions

[Cari \(MS-MVP\)]

What make and model printer?

Cari
www.coribright.com

"gena" > wrote in message
...
>I cannot get the black ink cartridge to work. I have cleaned the print
>head and black comes out then, but on a test page or anything else the
>black will not work. I have taken the cartridge out and put it back in and
>it still wont work. Any suggestionsA