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View Full Version : Upgraded to WinXP - now can't scan properly


Penny
March 29th 04, 04:04 PM
Hi everyone, you lot are my last resort! I've recently
updated to WinXP and now I can't get a decent scan from my
HP OfficeJe Pro 1150C - I use this to scan jewellery that
I make - and it worked well until I upgraded. On screen
the scan looks fine, so the mechanics seem to be working,
but when I print the scan or upload it to the web the
background looks really dark, even though on screen it's
fine - I can't seem to get it right. It scans fine and the
pic looks great but I can't seem to get rid of the
darkness - this didn't happen before I upgraded to WinXP
so I was wondering if anyone else had had the same
problem. Really hoping one of you might be able to help.
Many thanks, Penny

Jerry
March 29th 04, 08:50 PM
Did you go to the HP web site and see if they had XP drivers for your
scanner?

"Penny" > wrote in message
...
> Hi everyone, you lot are my last resort! I've recently
> updated to WinXP and now I can't get a decent scan from my
> HP OfficeJe Pro 1150C - I use this to scan jewellery that
> I make - and it worked well until I upgraded. On screen
> the scan looks fine, so the mechanics seem to be working,
> but when I print the scan or upload it to the web the
> background looks really dark, even though on screen it's
> fine - I can't seem to get it right. It scans fine and the
> pic looks great but I can't seem to get rid of the
> darkness - this didn't happen before I upgraded to WinXP
> so I was wondering if anyone else had had the same
> problem. Really hoping one of you might be able to help.
> Many thanks, Penny

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