Shared Fax Client blocking XP upgrade-HELP

[SBlais]

I posted this earlier, but the help response I received
did not work. I am upgrading from 98 to XP (had done this
previsuoly, but someone uninstalled XP). Now, Microsft
Shared Fax Client is blocking the upgrade. I was told on
this forum to Click on Start, then Run. and type in CMD-
enter, then cd\-enter, then dir fsxclent.exe /s., etc. I
am not able to type those commands under Run. I went to
the DOS prompt, and that would not accept it either. What
am I doing wrong?

[Mary Sauer]

Be sure you check "show hidden files and folders" in folder options.
Do a hard drive search for fxsclnt.exe and delete it, then try to reinstall XP.
--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"SBlais" > wrote in message
...
> I posted this earlier, but the help response I received
> did not work. I am upgrading from 98 to XP (had done this
> previsuoly, but someone uninstalled XP). Now, Microsft
> Shared Fax Client is blocking the upgrade. I was told on
> this forum to Click on Start, then Run. and type in CMD-
> enter, then cd\-enter, then dir fsxclent.exe /s., etc. I
> am not able to type those commands under Run. I went to
> the DOS prompt, and that would not accept it either. What
> am I doing wrong?

[SBlais]

Thanks Mary - that did the job.
>-----Original Message-----
>Be sure you check "show hidden files and folders" in
folder options.
>Do a hard drive search for fxsclnt.exe and delete it,
then try to reinstall XP.
>--
>Mary Sauer MS MVP
>http://office.microsoft.com/
>http://www.mvps.org/msauer/
>news://msnews.microsoft.com
>"SBlais" > wrote in
message
...
>> I posted this earlier, but the help response I received
>> did not work. I am upgrading from 98 to XP (had done
this
>> previsuoly, but someone uninstalled XP). Now, Microsft
>> Shared Fax Client is blocking the upgrade. I was told
on
>> this forum to Click on Start, then Run. and type in
CMD-
>> enter, then cd\-enter, then dir fsxclent.exe /s., etc.
I
>> am not able to type those commands under Run. I went to
>> the DOS prompt, and that would not accept it either.
What
>> am I doing wrong?
>
>
>.
>