INSTALL.LOG file ??????

[Jason]

I'm trying to remove a couple of unnecessary programs from
my computuer (XP Pro) and when using either the Add/Remove
Programs or the program's uninstaller I get the same error
message: "Cannot open the INSTALL.LOG file"

I'm not sure what this exactly means, or more importantly
how to resolve the issue so I can remove these programs.

Does anyone have any ideas? Thanks in advance for your
time and (hopeully) assistance.

Regards,

Jason

[Ramesh [MVP]]

The install.log/uninstall.log usually contains the uninstallation =
information about a program. When you remove a program from Add/Remove =
Programs, the log files come into play and remove the corresponding =
software entries from the registry and the files in the hard disk.

If the LOG files are missing, you may need to reinstall the application =
again (in the same path) and then try a clean uninstall again. In some =
cases, the application might be removed, but the entries may still exist =
in the Add/Remove Programs applet. Orphaned entries are usually a result =
of a system restore rollback operation.

Remove invalid entries in Add/Remove Programs:=20
http://www.mvps.org/sramesh2k/AddRemove.htm

--=20
Ramesh - Microsoft MVP
Windows XP - Shell/User
www.mvps.org/sramesh2k

Free Online Virus Scanners and Security Tests:=20
http://www.mvps.org/sramesh2k/Scanners.htm


"Jason" > wrote in message =
...
I'm trying to remove a couple of unnecessary programs from=20
my computuer (XP Pro) and when using either the Add/Remove=20
Programs or the program's uninstaller I get the same error=20
message: "Cannot open the INSTALL.LOG file"

I'm not sure what this exactly means, or more importantly=20
how to resolve the issue so I can remove these programs.

Does anyone have any ideas? Thanks in advance for your=20
time and (hopeully) assistance.

Regards,

Jason

[Phil \(a.k.a. purplehaz\)]

The install.log is needed so it knows what to uninstall. With out uninstall
usually won't work. To fix, reinstall the applications, then use the
uninstall listed in add/remove programs.

Jason wrote:
> I'm trying to remove a couple of unnecessary programs from
> my computuer (XP Pro) and when using either the Add/Remove
> Programs or the program's uninstaller I get the same error
> message: "Cannot open the INSTALL.LOG file"
>
> I'm not sure what this exactly means, or more importantly
> how to resolve the issue so I can remove these programs.
>
> Does anyone have any ideas? Thanks in advance for your
> time and (hopeully) assistance.
>
> Regards,
>
> Jason

[Alex Nichol]

Jason wrote:

>I'm trying to remove a couple of unnecessary programs from
>my computuer (XP Pro) and when using either the Add/Remove
>Programs or the program's uninstaller I get the same error
>message: "Cannot open the INSTALL.LOG file"
>
>I'm not sure what this exactly means, or more importantly
>how to resolve the issue so I can remove these programs.


All it does is invoke the uninstall program left with the software in
its own folder when you installed it - it is that which cannot find a
file that it needs in order to know what to do. The usual work around
for this is to install the program again, over the top, into the same
folder, when the Remove should now work


--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)