unable to install printer. operation could not be completed

[lori axelrod]

On this one computer in the office I am unable to load a
printer. I am using the correct XP driver and I even
downloaded a new driver from the mfg's web site.

It is a local printer, using a ms tcp/ip port. I have
tried to use XP's built in driver, and the mfg's driver.
I still get the above error message. I am logged in as
administrator on the local computer.

[Cari \(MS-MVP\)]

Is the print spooler running?

From the command prompt, type

net start spooler

(and hit enter)

Cari
www.coribright.com

"lori axelrod" > wrote in message
...
> On this one computer in the office I am unable to load a
> printer. I am using the correct XP driver and I even
> downloaded a new driver from the mfg's web site.
>
> It is a local printer, using a ms tcp/ip port. I have
> tried to use XP's built in driver, and the mfg's driver.
> I still get the above error message. I am logged in as
> administrator on the local computer.
>
>