Windows XP logon

[Alan Gregory]

Hi,

Have a Windows XP machine that the user swears was working
fine last night yet now when attempting to boot the system
hangs while the XP picture is displayed (just before the
logon screen appears).

No hardware or software upgrades have been performed to
the best of my knowledge. It would appear that the machine
has simply 'just stopped working'.

I am able to boot up into safe mode where everything
appears fine but when attempting to boot normally or use
the last known good configuration the system hangs again.

Also there appear to be no system restore points available.

Any ideas?

Thanks in advance


Alan

[Rick \Nutcase\ Rogers]

Hi Alan,

As you are able to access Safe mode, try:

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=3D316434

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone -
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Alan Gregory" > wrote in message =
...
> Hi,
>=20
> Have a Windows XP machine that the user swears was working=20
> fine last night yet now when attempting to boot the system=20
> hangs while the XP picture is displayed (just before the=20
> logon screen appears).
>=20
> No hardware or software upgrades have been performed to=20
> the best of my knowledge. It would appear that the machine=20
> has simply 'just stopped working'.
>=20
> I am able to boot up into safe mode where everything=20
> appears fine but when attempting to boot normally or use=20
> the last known good configuration the system hangs again.
>=20
> Also there appear to be no system restore points available.
>=20
> Any ideas?
>=20
> Thanks in advance
>=20
>=20
> Alan