MSN audio and video problem

[peter]

Since I have updated MSN Messenger to MSN Messenger 6.1 (6.1.0211)
I am not able to have an audio and video conversation.

Any help would be really appreciated.
Thank you in advance.
Peter

[Jonathan Kay [MVP]]

Greetings Peter,

What version of Messenger were you using previously and do you happen to be using a router
(especially a Linksys one)? If yes, you may just need a newer version of router firmware
which "better" supports Universal Plug and Play (UPnP) as some early adoptions in firmware
with UPnP support aren't completely compatible with MSN Messenger 6.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"peter" > wrote in message ...
> Since I have updated MSN Messenger to MSN Messenger 6.1 (6.1.0211)
> I am not able to have an audio and video conversation.
>
> Any help would be really appreciated.
> Thank you in advance.
> Peter
>

[Jonathan Kay [MVP]]

Greetings Peter,

What version of Messenger were you using previously and do you happen to be using a router
(especially a Linksys one)? If yes, you may just need a newer version of router firmware
which "better" supports Universal Plug and Play (UPnP) as some early adoptions in firmware
with UPnP support aren't completely compatible with MSN Messenger 6.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"peter" > wrote in message ...
> Since I have updated MSN Messenger to MSN Messenger 6.1 (6.1.0211)
> I am not able to have an audio and video conversation.
>
> Any help would be really appreciated.
> Thank you in advance.
> Peter
>

[peter]

Dear Jonathan Kay:

Thanks a lot for your response and the wish to help me. I do not
remember previous version of MSN. Yes, I use Belkin Wireless Router
F5D6231-4 on two computers-one connection is wireless, second-wired, but
on both computers I cannot use MSN. Recently I updated router software.
What is the problem?

Thank you in advance for your help.

Sincerely,
Peter




Jonathan Kay [MVP] wrote:
> Greetings Peter,
>
> What version of Messenger were you using previously and do you happen to be using a router
> (especially a Linksys one)? If yes, you may just need a newer version of router firmware
> which "better" supports Universal Plug and Play (UPnP) as some early adoptions in firmware
> with UPnP support aren't completely compatible with MSN Messenger 6.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "peter" > wrote in message ...
>
>>Since I have updated MSN Messenger to MSN Messenger 6.1 (6.1.0211)
>>I am not able to have an audio and video conversation.
>>
>>Any help would be really appreciated.
>>Thank you in advance.
>>Peter
>>
>
>
>

[peter]

Dear Jonathan Kay:

Thanks a lot for your response and the wish to help me. I do not
remember previous version of MSN. Yes, I use Belkin Wireless Router
F5D6231-4 on two computers-one connection is wireless, second-wired, but
on both computers I cannot use MSN. Recently I updated router software.
What is the problem?

Thank you in advance for your help.

Sincerely,
Peter




Jonathan Kay [MVP] wrote:
> Greetings Peter,
>
> What version of Messenger were you using previously and do you happen to be using a router
> (especially a Linksys one)? If yes, you may just need a newer version of router firmware
> which "better" supports Universal Plug and Play (UPnP) as some early adoptions in firmware
> with UPnP support aren't completely compatible with MSN Messenger 6.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
> "peter" > wrote in message ...
>
>>Since I have updated MSN Messenger to MSN Messenger 6.1 (6.1.0211)
>>I am not able to have an audio and video conversation.
>>
>>Any help would be really appreciated.
>>Thank you in advance.
>>Peter
>>
>
>
>