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katogj2003
April 6th 04, 05:43 PM
I keep getting an error message saying, Windows must now restart because the
Remote Procedure Call service terminated unexpectedly.

What is causing this error and how can I fix it?

Jonathan Kay [MVP]
April 6th 04, 05:43 PM
Greetings,

It sounds like the computer is being hit with an RPC exploit. To correct, install this
patch:
http://www.microsoft.com/technet/security/bulletin/MS03-026.mspx

If this happens again (say while you're downloading the patch), click Start, then Run, then
type "cmd" and click OK. Then on the command line, type:
shutdown -a

This will abort the shutdown and allow you to install the patch.

You can then remove any worm that causes this that may have infected your PC using this tool:
http://securityresponse.symantec.com/avcenter/FixBlast.exe
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"katogj2003" > wrote in message
...
>I keep getting an error message saying, Windows must now restart because the
> Remote Procedure Call service terminated unexpectedly.
>
> What is causing this error and how can I fix it?
>
>

Jonathan Kay [MVP]
April 6th 04, 05:43 PM
Greetings,

It sounds like the computer is being hit with an RPC exploit. To correct, install this
patch:
http://www.microsoft.com/technet/security/bulletin/MS03-026.mspx

If this happens again (say while you're downloading the patch), click Start, then Run, then
type "cmd" and click OK. Then on the command line, type:
shutdown -a

This will abort the shutdown and allow you to install the patch.

You can then remove any worm that causes this that may have infected your PC using this tool:
http://securityresponse.symantec.com/avcenter/FixBlast.exe
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"katogj2003" > wrote in message
...
>I keep getting an error message saying, Windows must now restart because the
> Remote Procedure Call service terminated unexpectedly.
>
> What is causing this error and how can I fix it?
>
>

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