Re: 0x81000301 problems

[Erik]

Jonathan,

I had the same problem and tried your solutions, but nothing has
worked really. I don't have a personal firewall, only a linksys
firewall that let MSN Messenger through without any problems until
now. Any other ussgestions, knowing that?

"Jonathan Kay [MVP]" > wrote in message >...
> Greetings,
>
> Here are some suggestions you might want to check/try:
> 1. The date on your computer needs to be set properly -- double click the clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
> signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet, especially since you
> upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
> restarting it and see if that helps the situation. You also might try uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
> Internet Options, then click the Delete Files button, and when that's complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> 8. Click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
> Then try again.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "ks" > wrote in message ...
> >i have recently not been able to connect to my msn
> > messenger, each time i type in my user name and password a
> > message pops up sayin "we were unable to sign you in to
> > net.messenger service, possibly because of a problem with
> > the service or with your internet connection. please make
> > sure you are connected to the internet. 0x81000301." i can
> > still acess my emails just not my msn messenger.
> > does anyone have any ideas on how to fix my problem?

[Erik]

Jonathan,

I had the same problem and tried your solutions, but nothing has
worked really. I don't have a personal firewall, only a linksys
firewall that let MSN Messenger through without any problems until
now. Any other ussgestions, knowing that?

"Jonathan Kay [MVP]" > wrote in message >...
> Greetings,
>
> Here are some suggestions you might want to check/try:
> 1. The date on your computer needs to be set properly -- double click the clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
> signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet, especially since you
> upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
> restarting it and see if that helps the situation. You also might try uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
> Internet Options, then click the Delete Files button, and when that's complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> 8. Click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
> Then try again.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "ks" > wrote in message ...
> >i have recently not been able to connect to my msn
> > messenger, each time i type in my user name and password a
> > message pops up sayin "we were unable to sign you in to
> > net.messenger service, possibly because of a problem with
> > the service or with your internet connection. please make
> > sure you are connected to the internet. 0x81000301." i can
> > still acess my emails just not my msn messenger.
> > does anyone have any ideas on how to fix my problem?

[Erik]

Jonathan,

I had the same problem and tried your solutions, but nothing has
worked really. I don't have a personal firewall, only a linksys
firewall that let MSN Messenger through without any problems until
now. Any other ussgestions, knowing that?

"Jonathan Kay [MVP]" > wrote in message >...
> Greetings,
>
> Here are some suggestions you might want to check/try:
> 1. The date on your computer needs to be set properly -- double click the clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
> signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet, especially since you
> upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
> restarting it and see if that helps the situation. You also might try uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
> Internet Options, then click the Delete Files button, and when that's complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> 8. Click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
> Then try again.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "ks" > wrote in message ...
> >i have recently not been able to connect to my msn
> > messenger, each time i type in my user name and password a
> > message pops up sayin "we were unable to sign you in to
> > net.messenger service, possibly because of a problem with
> > the service or with your internet connection. please make
> > sure you are connected to the internet. 0x81000301." i can
> > still acess my emails just not my msn messenger.
> > does anyone have any ideas on how to fix my problem?

[Jonathan Kay [MVP]]

Greetings,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"ks" > wrote in message ...
>i have recently not been able to connect to my msn
> messenger, each time i type in my user name and password a
> message pops up sayin "we were unable to sign you in to
> net.messenger service, possibly because of a problem with
> the service or with your internet connection. please make
> sure you are connected to the internet. 0x81000301." i can
> still acess my emails just not my msn messenger.
> does anyone have any ideas on how to fix my problem?

[Jonathan Kay [MVP]]

Greetings,

Here are some suggestions you might want to check/try:
1. The date on your computer needs to be set properly -- double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


"ks" > wrote in message ...
>i have recently not been able to connect to my msn
> messenger, each time i type in my user name and password a
> message pops up sayin "we were unable to sign you in to
> net.messenger service, possibly because of a problem with
> the service or with your internet connection. please make
> sure you are connected to the internet. 0x81000301." i can
> still acess my emails just not my msn messenger.
> does anyone have any ideas on how to fix my problem?