Intellitype Pro don't work for Natural Multimedia Keyword

[Daniel Lim]

I just bought a Microsoft Natural Multimedia keyboard (only comes with
PS/2 interface) and connected it to my laptop which only has USB ports
by using a PS/2 to USB convertor. The keyboard works fine, except that
all the top row hotkeys do not work (i.e. hot keys for My Documents,
My Pictures, My Music etc), even though the Intellitype Pro software
is running (version 2.2).

Could this problem be caused by my using of the PS/2 to USB convertor?
Right now I do not have access to a computer with a PS/2 port, so I
cannot check whether it could be the keyboard's fault. The OS I am
using is Windows XP.

[Jason Tsang]

The Natural Multimedia keyboard was not designed to work with that adaptor.
I would not be surprised if it was the adaptor.

When you get the chance, I'd check the keyboard on a computer with a PS/2
port with the mskey.exe file that is included in Intellitype 2.21.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Daniel Lim" > wrote in message
om...
> I just bought a Microsoft Natural Multimedia keyboard (only comes with
> PS/2 interface) and connected it to my laptop which only has USB ports
> by using a PS/2 to USB convertor. The keyboard works fine, except that
> all the top row hotkeys do not work (i.e. hot keys for My Documents,
> My Pictures, My Music etc), even though the Intellitype Pro software
> is running (version 2.2).
>
> Could this problem be caused by my using of the PS/2 to USB convertor?
> Right now I do not have access to a computer with a PS/2 port, so I
> cannot check whether it could be the keyboard's fault. The OS I am
> using is Windows XP.

[Daniel Lim]

Hi,
You are right. I ran mskey.exe and it showed that the top two rows
of keys (i.e. including the function keys) could not be detected.

BTW, the Natural Multimedia keyboard does not come in a USB version,
right? So if I want to use a wired Natural keyboard with USB
interface, I have to fall back to the older non-multimedia models. But
they are hard to find in stores now. The last time I check at BestBuy,
they are only available in packs of five.

thanks,
Daniel

"Jason Tsang" > wrote in message >...
> The Natural Multimedia keyboard was not designed to work with that adaptor.
> I would not be surprised if it was the adaptor.
>
> When you get the chance, I'd check the keyboard on a computer with a PS/2
> port with the mskey.exe file that is included in Intellitype 2.21.
>
> --
> Jason Tsang - Microsoft MVP
>
> Find out about the MS MVP Program -
> http://mvp.support.microsoft.com/default.aspx
>
> "Daniel Lim" > wrote in message
> om...
> > I just bought a Microsoft Natural Multimedia keyboard (only comes with
> > PS/2 interface) and connected it to my laptop which only has USB ports
> > by using a PS/2 to USB convertor. The keyboard works fine, except that
> > all the top row hotkeys do not work (i.e. hot keys for My Documents,
> > My Pictures, My Music etc), even though the Intellitype Pro software
> > is running (version 2.2).
> >
> > Could this problem be caused by my using of the PS/2 to USB convertor?
> > Right now I do not have access to a computer with a PS/2 port, so I
> > cannot check whether it could be the keyboard's fault. The OS I am
> > using is Windows XP.

[Jason Tsang]

It only comes in a PS/2 plug format.

It sounds like the keyboard is defective. You should bring your keyboard
back to the store for an exchange.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Daniel Lim" > wrote in message
om...
> Hi,
> You are right. I ran mskey.exe and it showed that the top two rows
> of keys (i.e. including the function keys) could not be detected.
>
> BTW, the Natural Multimedia keyboard does not come in a USB version,
> right? So if I want to use a wired Natural keyboard with USB
> interface, I have to fall back to the older non-multimedia models. But
> they are hard to find in stores now. The last time I check at BestBuy,
> they are only available in packs of five.
>
> thanks,
> Daniel
>
> "Jason Tsang" > wrote in message
>...
> > The Natural Multimedia keyboard was not designed to work with that
adaptor.
> > I would not be surprised if it was the adaptor.
> >
> > When you get the chance, I'd check the keyboard on a computer with a
PS/2
> > port with the mskey.exe file that is included in Intellitype 2.21.
> >
> > --
> > Jason Tsang - Microsoft MVP
> >
> > Find out about the MS MVP Program -
> > http://mvp.support.microsoft.com/default.aspx
> >
> > "Daniel Lim" > wrote in message
> > om...
> > > I just bought a Microsoft Natural Multimedia keyboard (only comes with
> > > PS/2 interface) and connected it to my laptop which only has USB ports
> > > by using a PS/2 to USB convertor. The keyboard works fine, except that
> > > all the top row hotkeys do not work (i.e. hot keys for My Documents,
> > > My Pictures, My Music etc), even though the Intellitype Pro software
> > > is running (version 2.2).
> > >
> > > Could this problem be caused by my using of the PS/2 to USB convertor?
> > > Right now I do not have access to a computer with a PS/2 port, so I
> > > cannot check whether it could be the keyboard's fault. The OS I am
> > > using is Windows XP.