Microsoft Fax Service will not send

[Chaz]

I had this same problem a couple of years ago and I cannot recall what the
fix was. Since applying the new XP SP2 RC1 release, I can't send any faxes.
Items go into the out box with fatal error - retries failed status. The
jobs never seem to get to the modem (US Robotics USR5610B - PCI). I've
tried to remove and reinstall the fax software and give the fax service
admin rights. nothing works.

Anyone have info on the fix?

Thanks

[Vinod MR [MSFT]]

Xref: kermit microsoft.public.windowsxp.print_fax:55141

Do you have any dialing rules enabled?

(1) Choose "Start" --> "Run"
(2) Type "telephon.cpl"
(3) In the dialing rules tab, select the appropriate location or choose the
default of "My Location"
(4) Press "OK"

--
Vinod MR
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

"Chaz" > wrote in message
...
> I had this same problem a couple of years ago and I cannot recall what the
> fix was. Since applying the new XP SP2 RC1 release, I can't send any
faxes.
> Items go into the out box with fatal error - retries failed status. The
> jobs never seem to get to the modem (US Robotics USR5610B - PCI). I've
> tried to remove and reinstall the fax software and give the fax service
> admin rights. nothing works.
>
> Anyone have info on the fix?
>
> Thanks
>
>

[Chaz]

That was the problem - new location was added and somehow neither was
selected as active.
"Vinod MR [MSFT]" > wrote in message
...
> Do you have any dialing rules enabled?
>
> (1) Choose "Start" --> "Run"
> (2) Type "telephon.cpl"
> (3) In the dialing rules tab, select the appropriate location or choose
> the
> default of "My Location"
> (4) Press "OK"
>
> --
> Vinod MR
> Microsoft Printing, Imaging and Fax Team
>
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> Please do not send email directly to this alias. This alias is for
> newsgroup
> purposes only.
>
> "Chaz" > wrote in message
> ...
>> I had this same problem a couple of years ago and I cannot recall what
>> the
>> fix was. Since applying the new XP SP2 RC1 release, I can't send any
> faxes.
>> Items go into the out box with fatal error - retries failed status. The
>> jobs never seem to get to the modem (US Robotics USR5610B - PCI). I've
>> tried to remove and reinstall the fax software and give the fax service
>> admin rights. nothing works.
>>
>> Anyone have info on the fix?
>>
>> Thanks
>>
>>
>
>