HP Driver Install Problem

[DW Roberts]

Dear all,

I am trying to install an HP Deskjet 1000 in Windows XP.
I have done this before with no problems, but for some
reason when I install the driver, it does not appear in
Device Manager and refuses to print - even though the
install process completes without complaint.

This is the only printer on my system, I am logged in as
administrator, and it connects to my USB port.

Any advice would be gratefully received.

Thanks.


DW Roberts, London UK.

[Alan Morris\(MSFT\)]

Device manager will not display printer unless PlugNPlay installs the
driver. Even in this case the devices are "hidden". In device manager View
/ Show hidden devices in order to view printers added by PNP.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"DW Roberts" > wrote in message
...
> Dear Victor & everybody,
>
>
> I tried installing with the printer unconnected; no luck.
> I don't understand why the install procedure works fine
> but the driver somehow doesn't get 'picked up' by Device
> Manager and Windows. The printer appears in the Printer &
> Faxes folder, but isn't connected to a driver, so I
> cannot print or look at printer properties.
>
> This is truly maddening! I'd appreciate any other
> suggestions. Thanks again.
>
>
> DW Roberts, London UK.
>
>
> >-----Original Message-----
> >Did you use the add printer wizard to install the driver
> with the printer
> >disconnected from the PC first?
> >
> >"DW Roberts" > wrote
> in message
> ...
> >> Dear all,
> >>
> >> I am trying to install an HP Deskjet 1000 in Windows
> XP.
> >> I have done this before with no problems, but for some
> >> reason when I install the driver, it does not appear in
> >> Device Manager and refuses to print - even though the
> >> install process completes without complaint.
> >>
> >> This is the only printer on my system, I am logged in
> as
> >> administrator, and it connects to my USB port.
> >>
> >> Any advice would be gratefully received.
> >>
> >> Thanks.
> >>
> >>
> >> DW Roberts, London UK.
> >
> >
> >.
> >