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View Full Version : Adding Fax Service, but no CD ROM--HELP!!


Kim
April 7th 04, 05:26 PM
I have been trying to turn on the Fax Services component,
but everytime I try, it asks for me to put in the XP-Home
Edition CD ROM. My XP came pre-installed with my
computer and the manufaterer either did not send me a CD
ROM or I've lost it.

The manufacturer is NOT on Microsoft's OEM list, so I
can't get anywhere with their customer support help
either. Can anyone tell me how I can get a copy of the
CD-ROM? I know I can download the Setup, but it says
that you still need the CD ROM!

All I want to do is start sending faxes! I'm not a
computer wizard, so I'm kind of lost here. Help!

Carey Frisch [MVP]
April 7th 04, 05:26 PM
The only way to get a CD is to contact the manufacturer
of your computer. Microsoft does not replace OEM CDs.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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"Kim" > wrote in message:
...

|I have been trying to turn on the Fax Services component,
| but everytime I try, it asks for me to put in the XP-Home
| Edition CD ROM. My XP came pre-installed with my
| computer and the manufaterer either did not send me a CD
| ROM or I've lost it.
|
| The manufacturer is NOT on Microsoft's OEM list, so I
| can't get anywhere with their customer support help
| either. Can anyone tell me how I can get a copy of the
| CD-ROM? I know I can download the Setup, but it says
| that you still need the CD ROM!
|
| All I want to do is start sending faxes! I'm not a
| computer wizard, so I'm kind of lost here. Help!

Scott
May 18th 04, 11:00 PM
I have a similar problem, in my case adding the fax functionality after using an XP upgrade CD, it allows for me to browse by hard drive for the files since they are not on the CD, but I do not know what directory to steer into. Any suggestions?

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