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April 7th 04, 09:44 PM
Can someone tell me a bit more about what is happening when the technical info
shows this error message for Physical Memory dump? This happens very often--2 or
3 times each time I boot up.

***Stop: 0X0000007F (0X00000000, The same 3 more times)

I have the three software/hardware companies who might be the culprits saying it
is the other guy.

I ran the diagnostic utility supplied by Dell which showed no problem,
downloaded and installed the latest driver for the video card, the dial-up
modem, the DSL modem, the motherboard, and the sound card, called Dell to get
approval, and installed them. I ran eTrust anti-virus with the latest signature
file. I ran Ad Aware, Pest Patrol, and SpyBot with latest reference files. I
called Microsoft and ran their on-line anti-virus software at Trend Micro. No
problem reported on anything.

What is at those memory addresses?

Thank you.

randwulf57
April 7th 04, 09:44 PM
Have a look at this link...
http://aumha.org/win5/kbestop.htm
See "0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP"
--
randwulf57

> wrote in message
...
> Can someone tell me a bit more about what is happening when the technical
info
> shows this error message for Physical Memory dump? This happens very
often--2 or
> 3 times each time I boot up.
>
> ***Stop: 0X0000007F (0X00000000, The same 3 more times)
>
> I have the three software/hardware companies who might be the culprits
saying it
> is the other guy.
>
> I ran the diagnostic utility supplied by Dell which showed no problem,
> downloaded and installed the latest driver for the video card, the dial-up
> modem, the DSL modem, the motherboard, and the sound card, called Dell to
get
> approval, and installed them. I ran eTrust anti-virus with the latest
signature
> file. I ran Ad Aware, Pest Patrol, and SpyBot with latest reference files.
I
> called Microsoft and ran their on-line anti-virus software at Trend Micro.
No
> problem reported on anything.
>
> What is at those memory addresses?
>
> Thank you.
>
>

Lynn W
April 7th 04, 09:58 PM
This doesn't happen when you are removing 'hardware' does it. I have an
external storage device that plugs into a USB port every time I try to
'safely remove' the device with the e-Trust AV installed it crashes and
reboots my machine. I have never had chance to catch the message it gives.
I have had to uninstall e-Trust AV and I have installed AVG in the time
being. I have no trouble removing device with that installed.

This is the information I got sent to me

The problem is when you disconnect the flash drive ,windows doesn't close
the connection correctly so as far as the antivirus program is concerned it
is still there and it attempts to continue scanning that device,because it
is no longer there when it attempts to scan it crashes the system
The drivers I sent you will work for certain laptops or computers,but not
all ,It all depends how windows leaves the connection open

With windows xp they fix the problem from service pack 1 onwards


I have Service Pack 1 installed but still have the problem.

--
Lynn
"randwulf57" > wrote in message
...
> Have a look at this link...
> http://aumha.org/win5/kbestop.htm
> See "0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP"
> --
> randwulf57
>
> > wrote in message
> ...
> > Can someone tell me a bit more about what is happening when the
technical
> info
> > shows this error message for Physical Memory dump? This happens very
> often--2 or
> > 3 times each time I boot up.
> >
> > ***Stop: 0X0000007F (0X00000000, The same 3 more times)
> >
> > I have the three software/hardware companies who might be the culprits
> saying it
> > is the other guy.
> >
> > I ran the diagnostic utility supplied by Dell which showed no problem,
> > downloaded and installed the latest driver for the video card, the
dial-up
> > modem, the DSL modem, the motherboard, and the sound card, called Dell
to
> get
> > approval, and installed them. I ran eTrust anti-virus with the latest
> signature
> > file. I ran Ad Aware, Pest Patrol, and SpyBot with latest reference
files.
> I
> > called Microsoft and ran their on-line anti-virus software at Trend
Micro.
> No
> > problem reported on anything.
> >
> > What is at those memory addresses?
> >
> > Thank you.
> >
> >
>
>

April 7th 04, 11:09 PM
No. It happens at any time. At the start up screen, when I'm on-line, or running
programs.


"Lynn W" > wrote in message
...
> This doesn't happen when you are removing 'hardware' does it. I have an
> external storage device that plugs into a USB port every time I try to
> 'safely remove' the device with the e-Trust AV installed it crashes and
> reboots my machine. I have never had chance to catch the message it gives.
> I have had to uninstall e-Trust AV and I have installed AVG in the time
> being. I have no trouble removing device with that installed.
>
> This is the information I got sent to me
>
> The problem is when you disconnect the flash drive ,windows doesn't close
> the connection correctly so as far as the antivirus program is concerned it
> is still there and it attempts to continue scanning that device,because it
> is no longer there when it attempts to scan it crashes the system
> The drivers I sent you will work for certain laptops or computers,but not
> all ,It all depends how windows leaves the connection open
>
> With windows xp they fix the problem from service pack 1 onwards
>
>
> I have Service Pack 1 installed but still have the problem.
>
> --
> Lynn
> "randwulf57" > wrote in message
> ...
> > Have a look at this link...
> > http://aumha.org/win5/kbestop.htm
> > See "0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP"
> > --
> > randwulf57
> >
> > > wrote in message
> > ...
> > > Can someone tell me a bit more about what is happening when the
> technical
> > info
> > > shows this error message for Physical Memory dump? This happens very
> > often--2 or
> > > 3 times each time I boot up.
> > >
> > > ***Stop: 0X0000007F (0X00000000, The same 3 more times)
> > >
> > > I have the three software/hardware companies who might be the culprits
> > saying it
> > > is the other guy.
> > >
> > > I ran the diagnostic utility supplied by Dell which showed no problem,
> > > downloaded and installed the latest driver for the video card, the
> dial-up
> > > modem, the DSL modem, the motherboard, and the sound card, called Dell
> to
> > get
> > > approval, and installed them. I ran eTrust anti-virus with the latest
> > signature
> > > file. I ran Ad Aware, Pest Patrol, and SpyBot with latest reference
> files.
> > I
> > > called Microsoft and ran their on-line anti-virus software at Trend
> Micro.
> > No
> > > problem reported on anything.
> > >
> > > What is at those memory addresses?
> > >
> > > Thank you.
> > >
> > >
> >
> >
>
>

April 7th 04, 11:09 PM
Thank you for the URL. That one doesn't appear to apply. Intel saya my hardware
fixed the conflict reported by Microsoft.

"randwulf57" > wrote in message
...
> Have a look at this link...
> http://aumha.org/win5/kbestop.htm
> See "0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP"
> --
> randwulf57
>
> > wrote in message
> ...
> > Can someone tell me a bit more about what is happening when the technical
> info
> > shows this error message for Physical Memory dump? This happens very
> often--2 or
> > 3 times each time I boot up.
> >
> > ***Stop: 0X0000007F (0X00000000, The same 3 more times)
> >
> > I have the three software/hardware companies who might be the culprits
> saying it
> > is the other guy.
> >
> > I ran the diagnostic utility supplied by Dell which showed no problem,
> > downloaded and installed the latest driver for the video card, the dial-up
> > modem, the DSL modem, the motherboard, and the sound card, called Dell to
> get
> > approval, and installed them. I ran eTrust anti-virus with the latest
> signature
> > file. I ran Ad Aware, Pest Patrol, and SpyBot with latest reference files.
> I
> > called Microsoft and ran their on-line anti-virus software at Trend Micro.
> No
> > problem reported on anything.
> >
> > What is at those memory addresses?
> >
> > Thank you.
> >
> >
>
>

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