Still another Printer Setup Issue

[Phillip N Rounds]

I cannot install printers on any of three XP machines. I have tried to
piece together the suggestions for similar problems posted here, but
(obviously, or I wouldn't be posting this) they haven's succeeded.

I have:
Deleted the printers for Printers & Faxes
From Printers & Faxes, gone to &File, &Server Properties, chosen the
Drivers tab, and
removed the installed print drivers.
Detach the printer from the computer ( parallel port LPT1 )
Installed the printer.
Re-Attached the printer.

At this point, the printers exist in Printers & Faxes.
I can select the printer, and go to properties and print a test page fails.
For some of the printers I have tried, I can run utilities on the printer
( align cartridges, etc ) but still cannot print.

All help would be appreciated.

Phil Rounds

[mao]

Is the driver designed for XP? Have you gone to the manufacturers web and
retrieved the latest driver for XP? Are you following the manufacturer
installation instructions? Some require the printer to be unplugged and some
require to be plugged in on installation.


"Phillip N Rounds" > wrote in message
...
> I cannot install printers on any of three XP machines. I have tried to
> piece together the suggestions for similar problems posted here, but
> (obviously, or I wouldn't be posting this) they haven's succeeded.
>
> I have:
> Deleted the printers for Printers & Faxes
> From Printers & Faxes, gone to &File, &Server Properties, chosen the
> Drivers tab, and
> removed the installed print drivers.
> Detach the printer from the computer ( parallel port LPT1 )
> Installed the printer.
> Re-Attached the printer.
>
> At this point, the printers exist in Printers & Faxes.
> I can select the printer, and go to properties and print a test page
fails.
> For some of the printers I have tried, I can run utilities on the printer
> ( align cartridges, etc ) but still cannot print.
>
> All help would be appreciated.
>
> Phil Rounds
>
>
>

[Phillip N Rounds]

Yes, I've tried both of these. HP says to use XP's driver, Lexmark doesn't
say much of anything. I've tried the install both with and without the
printer being connected.

"mao" > wrote in message
...
> Is the driver designed for XP? Have you gone to the manufacturers web and
> retrieved the latest driver for XP? Are you following the manufacturer
> installation instructions? Some require the printer to be unplugged and
some
> require to be plugged in on installation.
>
>
> "Phillip N Rounds" > wrote in message
> ...
> > I cannot install printers on any of three XP machines. I have tried to
> > piece together the suggestions for similar problems posted here, but
> > (obviously, or I wouldn't be posting this) they haven's succeeded.
> >
> > I have:
> > Deleted the printers for Printers & Faxes
> > From Printers & Faxes, gone to &File, &Server Properties, chosen the
> > Drivers tab, and
> > removed the installed print drivers.
> > Detach the printer from the computer ( parallel port LPT1 )
> > Installed the printer.
> > Re-Attached the printer.
> >
> > At this point, the printers exist in Printers & Faxes.
> > I can select the printer, and go to properties and print a test page
> fails.
> > For some of the printers I have tried, I can run utilities on the
printer
> > ( align cartridges, etc ) but still cannot print.
> >
> > All help would be appreciated.
> >
> > Phil Rounds
> >
> >
> >
>
>

[Victor D.]

It helps alot of time when you tell what kind of printer you have when
explaining a printer problem. Now that you've mentioned you have a Lexmark.
From Bruce Sanders web site.
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm This is an
additional steps to take along with what you did if you have a LEXMARK
printer:

If you have a Lexmark printer, these additional steps may be necessary
(thanks to Robert Orleth [MSFT] for providing this information). The
Lexmark printer installation process sometimes installs a service that makes
the print spooler service dependent on itself. If there is a problem with
Lexmark service or a Lexmark printer driver (or you removed it using the
steps above), the print spooler service may not start (see also
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757). The steps
below make the print spooler service only dependent on the Remote Procedure
Call (RPC) service (RPCSS), which is normal. The print spooler service
dependencies are stored in the registry at


HKEY_LOCAL_MACINE\SYSTEM\CurrentControlSet\Service s\Spooler\DependOnService

The sc config command at step 15 resets the value of that entry.

14.. Open a Command Prompt window

15.. key the command
sc config spooler depend= RPCSS
(note the space after the = but not before)

16.. restart the print spooler (see steps 8 and 9 above)



"Phillip N Rounds" > wrote in message
...
> Yes, I've tried both of these. HP says to use XP's driver, Lexmark
doesn't
> say much of anything. I've tried the install both with and without the
> printer being connected.
>
> "mao" > wrote in message
> ...
> > Is the driver designed for XP? Have you gone to the manufacturers web
and
> > retrieved the latest driver for XP? Are you following the manufacturer
> > installation instructions? Some require the printer to be unplugged and
> some
> > require to be plugged in on installation.
> >
> >
> > "Phillip N Rounds" > wrote in message
> > ...
> > > I cannot install printers on any of three XP machines. I have tried
to
> > > piece together the suggestions for similar problems posted here, but
> > > (obviously, or I wouldn't be posting this) they haven's succeeded.
> > >
> > > I have:
> > > Deleted the printers for Printers & Faxes
> > > From Printers & Faxes, gone to &File, &Server Properties, chosen
the
> > > Drivers tab, and
> > > removed the installed print drivers.
> > > Detach the printer from the computer ( parallel port LPT1 )
> > > Installed the printer.
> > > Re-Attached the printer.
> > >
> > > At this point, the printers exist in Printers & Faxes.
> > > I can select the printer, and go to properties and print a test page
> > fails.
> > > For some of the printers I have tried, I can run utilities on the
> printer
> > > ( align cartridges, etc ) but still cannot print.
> > >
> > > All help would be appreciated.
> > >
> > > Phil Rounds
> > >
> > >
> > >
> >
> >
>
>