Roxio CD Creator doesn't recognize blank disk

[Ralph]

I just purchased a Dell Inspiron 5100 computer which came
equipped with a Roxio CD Creator Basic. The program can
copy files, but when I attempt to copy a disk, I get the
message "Insert a blank disk", after I have inserted a
formatted blank disk. Dell support tells me that if the
unit will copy files, there is nothing wrong with the
hardware. Roxio support is no help either.

[Jerome Katz]

If you are trying to copy a CD, you must insert a blank CD-r disk, not
a formatted CD-RW disk. There is no formatting for a CD-R disk.


On Sat, 10 May 2003 16:25:12 -0700, "Ralph" >
wrote:

>I just purchased a Dell Inspiron 5100 computer which came
>equipped with a Roxio CD Creator Basic. The program can
>copy files, but when I attempt to copy a disk, I get the
>message "Insert a blank disk", after I have inserted a
>formatted blank disk. Dell support tells me that if the
>unit will copy files, there is nothing wrong with the
>hardware. Roxio support is no help either.