System Info & Help & Support screens

[DrinksCabSav]

Hi,
Anyone any idea why System Info and the Help & Support although they load
they don't show on screen and then offload themselves?

--
=============================
Get a life - give up religion!!!
=============================

[Thorsten Matzner]

"DrinksCabSav" > wrote:

>Anyone any idea why System Info and the Help & Support although they load
>they don't show on screen and then offload themselves?

For H&S: this is often caused by running a Registry Cleaner without
the caution that is necessary in this situation. If you did use such a
tool, see if you can undo the latest changes to the Registry. If this
is not possible, reinstall Windows on top of the existing files: "How
to Perform an In-Place Upgrade (Reinstallation) of Windows XP"
(http://support.microsoft.com/?kbid=315341).

--
(tm)

[Unknown]

Reinstallation of windows is too drastic. I have seen a repair on these
newsgroups many times for this problem. Unfortunately I didn't make note of
it. Check kellys site and/or wait for someone with the fix to respond..
"Thorsten Matzner" > wrote in message
...
> "DrinksCabSav" > wrote:
>
> >Anyone any idea why System Info and the Help & Support although they load
> >they don't show on screen and then offload themselves?
>
> For H&S: this is often caused by running a Registry Cleaner without
> the caution that is necessary in this situation. If you did use such a
> tool, see if you can undo the latest changes to the Registry. If this
> is not possible, reinstall Windows on top of the existing files: "How
> to Perform an In-Place Upgrade (Reinstallation) of Windows XP"
> (http://support.microsoft.com/?kbid=315341).
>
> --
> (tm)

[Doug Knox MS-MVP]

If you've run Toni Arts Easy Cleaner on your XP installation, and allowed it
to delete what it found in the registry, then your Help and Support will not
run. Easy Cleaner deletes the values of 2 necessary Registry keys. See my
web site, www.dougknox.com and go to the Windows XP section. Follow the
appropriate link for Fix Window XP Help. This small VB Script will repair
the damage done by Easy Cleaner. Note: other Registry cleaning programs
cause the same problem.
--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"DrinksCabSav" > wrote in message
...
> Hi,
> Anyone any idea why System Info and the Help & Support although they load
> they don't show on screen and then offload themselves?
>
> --
> =============================
> Get a life - give up religion!!!
> =============================
>
>

[Unknown]

Whole lot better than reinstalling wouldn't you say?
"Doug Knox MS-MVP" > wrote in message
...
> If you've run Toni Arts Easy Cleaner on your XP installation, and allowed
it
> to delete what it found in the registry, then your Help and Support will
not
> run. Easy Cleaner deletes the values of 2 necessary Registry keys. See
my
> web site, www.dougknox.com and go to the Windows XP section. Follow the
> appropriate link for Fix Window XP Help. This small VB Script will repair
> the damage done by Easy Cleaner. Note: other Registry cleaning programs
> cause the same problem.
> --
> Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Associate Expert
> ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> "DrinksCabSav" > wrote in message
> ...
> > Hi,
> > Anyone any idea why System Info and the Help & Support although they
load
> > they don't show on screen and then offload themselves?
> >
> > --
> > =============================
> > Get a life - give up religion!!!
> > =============================
> >
> >
>
>

[Doug Knox MS-MVP]

No disagreement there. :-) But even so, Thorsten did say, if a Registry
cleaner had been run, use its Undo feature first. And trying to reinstall
via the PCHEALTH.INF file takes less time than a reinstall, but doesn't
always work.

--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"Unknown" > wrote in message
y.com...
> Whole lot better than reinstalling wouldn't you say?
> "Doug Knox MS-MVP" > wrote in message
> ...
> > If you've run Toni Arts Easy Cleaner on your XP installation, and
allowed
> it
> > to delete what it found in the registry, then your Help and Support will
> not
> > run. Easy Cleaner deletes the values of 2 necessary Registry keys. See
> my
> > web site, www.dougknox.com and go to the Windows XP section. Follow the
> > appropriate link for Fix Window XP Help. This small VB Script will
repair
> > the damage done by Easy Cleaner. Note: other Registry cleaning programs
> > cause the same problem.
> > --
> > Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> > Win 95/98/Me/XP Tweaks and Fixes
> > http://www.dougknox.com
> > --------------------------------
> > Associate Expert
> > ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> > --------------------------------
> > Please reply only to the newsgroup so all may benefit.
> > Unsolicited e-mail is not answered.
> >
> > "DrinksCabSav" > wrote in message
> > ...
> > > Hi,
> > > Anyone any idea why System Info and the Help & Support although they
> load
> > > they don't show on screen and then offload themselves?
> > >
> > > --
> > > =============================
> > > Get a life - give up religion!!!
> > > =============================
> > >
> > >
> >
> >
>
>

[DrinksCabSav]

Thanx for the help guys........ took the opportunity to do a complete
re-install anyway...... was about time for a clean out :)

"Doug Knox MS-MVP" > wrote in message
...
> No disagreement there. :-) But even so, Thorsten did say, if a Registry
> cleaner had been run, use its Undo feature first. And trying to reinstall
> via the PCHEALTH.INF file takes less time than a reinstall, but doesn't
> always work.
>
> --
> Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> Win 95/98/Me/XP Tweaks and Fixes
> http://www.dougknox.com
> --------------------------------
> Associate Expert
> ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> --------------------------------
> Please reply only to the newsgroup so all may benefit.
> Unsolicited e-mail is not answered.
>
> "Unknown" > wrote in message
> y.com...
> > Whole lot better than reinstalling wouldn't you say?
> > "Doug Knox MS-MVP" > wrote in message
> > ...
> > > If you've run Toni Arts Easy Cleaner on your XP installation, and
> allowed
> > it
> > > to delete what it found in the registry, then your Help and Support
will
> > not
> > > run. Easy Cleaner deletes the values of 2 necessary Registry keys.
See
> > my
> > > web site, www.dougknox.com and go to the Windows XP section. Follow
the
> > > appropriate link for Fix Window XP Help. This small VB Script will
> repair
> > > the damage done by Easy Cleaner. Note: other Registry cleaning
programs
> > > cause the same problem.
> > > --
> > > Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> > > Win 95/98/Me/XP Tweaks and Fixes
> > > http://www.dougknox.com
> > > --------------------------------
> > > Associate Expert
> > > ExpertZone - http://www.microsoft.com/windowsxp/expertzone
> > > --------------------------------
> > > Please reply only to the newsgroup so all may benefit.
> > > Unsolicited e-mail is not answered.
> > >
> > > "DrinksCabSav" > wrote in message
> > > ...
> > > > Hi,
> > > > Anyone any idea why System Info and the Help & Support although they
> > load
> > > > they don't show on screen and then offload themselves?
> > > >
> > > > --
> > > > =============================
> > > > Get a life - give up religion!!!
> > > > =============================
> > > >
> > > >
> > >
> > >
> >
> >
>
>

[Thorsten Matzner]

"DrinksCabSav" > wrote:

>Thanx for the help guys

You are welcome.

--
(tm)