sending email

[Jason]

I'm receiving the following error message:
The message could not be sent because the server rejected
the sender's e-mail address. The sender's e-mail address
was '. Subject 'hi',
Account: 'incoming.verizon.net',
Server: 'outgoing.verizon.net', Protocol: SMTP, Server
Response: '553 Authentication is required to send mail as
>', Port: 25, Secure(SSL): No, Server
Error: 553, Error Number: 0x800CCC78

Can anyone help?

[Kath Adams]

Jason wrote:
> I'm receiving the following error message:
> The message could not be sent because the server rejected
> the sender's e-mail address. The sender's e-mail address
> was '. Subject 'hi',
> Account: 'incoming.verizon.net',
> Server: 'outgoing.verizon.net', Protocol: SMTP, Server
> Response: '553 Authentication is required to send mail as
> >', Port: 25, Secure(SSL): No, Server
> Error: 553, Error Number: 0x800CCC78
>
> Can anyone help?

This error message is coming from the mail server, not from OE itself.
It means that the SMTP (outgoing) mail server did not recognize you as
an authorized user and so rejected your message. Most ISPs configure
their SMTP servers to recognize only those whose IP address is on the
accepted list, meaning that you are connected directly to that ISP. If
you use multiple ISPs, you are likely to encounter this problem. The
solution is to change the SMTP server for that mail account under Tools|
Accounts| <account name> Properties| Servers.

--
Kath Adams
MS MVP - Windows (IE/OE)

[*Vanguard*]

"Jason" said in :
> I'm receiving the following error message:
> The message could not be sent because the server rejected
> the sender's e-mail address. The sender's e-mail address
> was '. Subject 'hi',
> Account: 'incoming.verizon.net',
> Server: 'outgoing.verizon.net', Protocol: SMTP, Server
> Response: '553 Authentication is required to send mail as
> >', Port: 25, Secure(SSL): No, Server
> Error: 553, Error Number: 0x800CCC78
>
> Can anyone help?

Setting up your Verizon Online e-mail with Outlook Express 5 - 6 on
Windows
http://snipurl.com/5hvh

Bet you forgot step 16.


--
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[Jim Macklin]

A subject line of only "Hi" is a signature of many viruses
and many ISPs are using anti-virus filters. That is a
likely reason.

It is also possible that the sender's account has a problem
on the SMTP password server. I presume this account is
working with other email on the same time line? It could
just be that the email hit the server while it was down.
Try again. Make sure that the connection info in OE has a
checkmark in the box "my server requires authentication" and
the proper password is present.

BTW. I hope you altered the email acct when you posted it
here.


"Jason" > wrote in
message ...
| I'm receiving the following error message:
| The message could not be sent because the server rejected
| the sender's e-mail address. The sender's e-mail address
| was '. Subject 'hi',
| Account: 'incoming.verizon.net',
| Server: 'outgoing.verizon.net', Protocol: SMTP, Server
| Response: '553 Authentication is required to send mail as
| >', Port: 25, Secure(SSL): No, Server
| Error: 553, Error Number: 0x800CCC78
|
| Can anyone help?
|