USB 2.0 Root Hub

[PegK]

When running the install software for HP Officejet 7100, the program aborts. USB2.0 Root Hub is in the box and Windows says a problem was encountered and asks if it wants me to send the error message. HP told me to delete the USB controller & let windows
re-install them. Did that, but the program still aborts.

[Cari \(MS-MVP\)]

Are you installing the drivers before connecting the printer?

Is the USB 2.0 hub an actual hub (if so, powered or unpowered)... or a USB
port on the motherboard?

Cari
www.coribright.com

"PegK" > wrote in message
...
> When running the install software for HP Officejet 7100, the program
> aborts. USB2.0 Root Hub is in the box and Windows says a problem was
> encountered and asks if it wants me to send the error message. HP told me
> to delete the USB controller & let windows re-install them. Did that, but
> the program still aborts.