Jonathan Kay [MVP]
April 9th 04, 10:54 AM
Greetings Jeffrey,
You're very welcome =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Jeffrey > msn.com>" <frequencyfour <<at> wrote in message
...
> Jonathan Kay - You Rock!
>
> After downloading and installing Windows Messenger 5.0.0468 from the Microsoft Office
> Update page, thinking it was an update for Version 4.7.2009 that was installed on my XP
> Home Edition, MSN Explorer 7.02 failed to function which I use primarily for e-mail.
>
> When WM 5.0 was uninstalled and WM 4.7 reinstalled, the MSN Explorer issue was resolved,
> however, I began experiencing the problem with the Windows Installer launching when
> attemtping to use Adobe Reader 6.0.1. After five days of growing frustration and trying to
> pull hair out of a shaved head, I discovered and read through the postings here in the
> Expert Zone Newsgroups. The Windows Installer Cleanup Utility was downloaded and
> installed, and after deleting WM 5.0 from the list, operations returned to 'pre-disaster'
> status.
>
> Thank you so much for your advise here ... you saved the day, Jonathan.
You're very welcome =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"Jeffrey > msn.com>" <frequencyfour <<at> wrote in message
...
> Jonathan Kay - You Rock!
>
> After downloading and installing Windows Messenger 5.0.0468 from the Microsoft Office
> Update page, thinking it was an update for Version 4.7.2009 that was installed on my XP
> Home Edition, MSN Explorer 7.02 failed to function which I use primarily for e-mail.
>
> When WM 5.0 was uninstalled and WM 4.7 reinstalled, the MSN Explorer issue was resolved,
> however, I began experiencing the problem with the Windows Installer launching when
> attemtping to use Adobe Reader 6.0.1. After five days of growing frustration and trying to
> pull hair out of a shaved head, I discovered and read through the postings here in the
> Expert Zone Newsgroups. The Windows Installer Cleanup Utility was downloaded and
> installed, and after deleting WM 5.0 from the list, operations returned to 'pre-disaster'
> status.
>
> Thank you so much for your advise here ... you saved the day, Jonathan.