Cannot do Windows Update

try scanning for a virus or spywares
safer-networking.org update and scan on easy or free
antivirus from grisoft.com

>-----Original Message-----
>When I try to get Windows Updates all options are grayed
>out except the first screen, "Welcome", and the last
>link "Get Help & Support." Someone said that it might be
>something to do with a firewall We do have a firewall on a
>wireless router, but it is the same even if I plug
>straight into the DSL modem with no firewall. I do not
>have ActiveX controls and plug-ins running, do I need them?
>
>David
>.
>