Add/Remove Functon

[Bob Karst]

I recently upgraded from Millenium to XP and my Antivirus
program was corrupted. Before I can upgrade the
antivirus program I must uninstall the existing program.
My problem is. When I click on add/remove in the
Add/Remove Program I get the message: The system cannot
find the file specified. Can anyone help?
Bob Karst

[Cerridwen]

Bob Karst wrote:
> I recently upgraded from Millenium to XP and my Antivirus
> program was corrupted. Before I can upgrade the
> antivirus program I must uninstall the existing program.
> My problem is. When I click on add/remove in the
> Add/Remove Program I get the message: The system cannot
> find the file specified. Can anyone help?
> Bob Karst

You should have uninstalled it *before* upgrading. It is highly advisable to
uninstall your AVP/firewall before performing an upgrade.

I suggest you try reinstalling and then uninstalling again.

[Bob Karst]

>-----Original Message-----
>Bob Karst wrote:
>> I recently upgraded from Millenium to XP and my
Antivirus
>> program was corrupted. Before I can upgrade the
>> antivirus program I must uninstall the existing
program.
>> My problem is. When I click on add/remove in the
>> Add/Remove Program I get the message: The system cannot
>> find the file specified. Can anyone help?
>> Bob Karst
>
>You should have uninstalled it *before* upgrading. It is
highly advisable to
>uninstall your AVP/firewall before performing an upgrade.
>
>I suggest you try reinstalling and then uninstalling
again.
>
>When I try to install the program I get the message:
Later version already installed and the Install Wizard
will not continue.
>.
>

[Peter Hutchison]

On Sat, 10 Apr 2004 09:15:26 -0700, "Bob Karst"
> wrote:

>I recently upgraded from Millenium to XP and my Antivirus
>program was corrupted. Before I can upgrade the
>antivirus program I must uninstall the existing program.
>My problem is. When I click on add/remove in the
>Add/Remove Program I get the message: The system cannot
>find the file specified. Can anyone help?
>Bob Karst

You wil have to use REgedit and remove all references to the program.
In particular:

1. Load Regedit
2. Expand HKEY_LOCAL_MACHINE\Software\<vendor or program name>
3. File, Export key to a file (just in case)
4. Press Delete to delete that key
5. Expand
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Uninstall
and look for vendor or program name
6. Export key to a file
7. Delete the key

The delete program files for AV in C:\Program Files\<AV program name>

Peter Hutchison
Windows FAQ
http://www.pcguru.plus.com/