Windows updates won't install

[Peter]

Hi,

Go to C:\windows/system32/catroot2
Right click the catroot2 folder and rename it to CR2OLD
then reboot. Try the update again.

Peter

>-----Original Message-----
>The latest windows updates will download, but won't
>install. There is one critical update and 2 for XP.
I've
>been updating regularly since I bought this computer
>nearly a year ago without any trouble. I don't know why
>it won't install or how to fix it. Any help would be
>GREATLY appreciated. Thanks. Shirley
>.
>