error services.exe

[maccie]

I have a problem on a friend's computer. It gives an error: services.exe and then it restarts. I tried all kinds of things but it keeps coming up after a while. I did a complete reinstall and even this won't help. After a couple of days it starts all over.
What can I do to fix this problem?

Thanks.

[Malke]

maccie wrote:

> I have a problem on a friend's computer. It gives an error:
> services.exe and then it restarts. I tried all kinds of things but it
> keeps coming up after a while. I did a complete reinstall and even
> this won't help. After a couple of days it starts all over. What can I
> do to fix this problem?
>
Reinstalling Windows should not be the first troubleshooting tool you
use! It sounds very much like your friend has picked up a trojan or
some other malware. Scan with a current (post-2002 version using
updated definitions) antivirus. Also remove spyware with Spybot Search
& Destroy from www.security.kolla.de and Ad-aware from
www.lavasoftusa.com. Be sure to update these programs before running
them. It is best to run antivirus and spyware removal tools in Safe
Mode.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

[Malke]

maccie wrote:

>
> ----- Malke wrote: -----
>
> maccie wrote:
>
> > I have a problem on a friend's computer. It gives an error:
> > services.exe and then it restarts. I tried all kinds of things
> > but it keeps coming up after a while. I did a complete
> > reinstall and even this won't help. After a couple of days it
> > starts all over. What can I do to fix this problem?
>
> Already checked for viruses and other malware. This is not causing the
> error. Maybe other suggestions? Thanks

If your av and spyware removal tools were updated and run in Safe Mode
and therefore you're quite sure the computer is clean, perhaps there is
a damaged file. What changed between the time things worked and the
time they didn't? Is there a cause-and-effect you can identify? You
might try running the System File Checker. Go to Start>Run and type
"sfc /scannow" without the quotes. Note that there is a space between
"sfc" and "/scannow". If that doesn't work, perhaps it's a hardware
issue, like the machine is overheating. I hope this gives you a few
more suggestions to work with. Of course, your friend could always
decide to take the machine to a good local repair shop (not a BestBuy
or CompUSA type of store), but if you think it will be helpful, please
do repost.

Cheers,

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"