IrDA won't detect mobile/palm anymore

[Dale Walker]

I've just bought a Nokia 6100 to replace my 6210.

After a recent installation of PC Suite 5.01, my IrDA port will not
recognise any devices anymore (6210, 6100 or my Palm Vx).

Device manager says the driver are installed correctly and are working
fine.

I've tried uninstalling and reinstalling PC suite and the IrDA driver
but this does not seem to fix anything.

I've done a system restore but that didn't fix the problem.

The IrDA device (Sitecom USB-IrDA) works perfectly fine on other
machines running XP. I've also tried the onboard IrDA device without
any success.

I had this problem once before and the only way I managed to fix it
was to reinstall Windows to a different partition (even
repair/reinstalling over the top wouldn't work).

I'm really reluctant to go through the whole palaver of reinstalling
everything all over again.

MS Technet is proving to be as tight as ever at revealing anything
that could be the cause.

I've noticed a similar problem mentioned a few times on Usenet and
around the net but no-one seems to ever reply with a reasonable
answer.

Apart from uninstalling the IrDA device and the Nokia software, is
there anything else I might need to reinstall to get the thing
working?

-------------------------------------------------------------
Dale Walker London Techno Events Saiko!

London, UK london.sorted.org saiko.sorted.org

[Terry Eden]

Dale Walker wrote:
> I've just bought a Nokia 6100 to replace my 6210.
>
> After a recent installation of PC Suite 5.01, my IrDA port will not
> recognise any devices anymore (6210, 6100 or my Palm Vx).

Check the port's speed settings. IIRC, when I installed PC Suite it bumped
the max troughput of the IrDA to 4MPS which was too fast for my PDA. Right
click on My Computer -> Properties -> Hardware -> Device manager. Set the
speed settings lower and making sure that all other setting are set to auto.

Terry

[Dale Walker]

On Wed, 21 May 2003 07:53:24 +0100, "Terry Eden" >
wrote:

>Dale Walker wrote:
>> I've just bought a Nokia 6100 to replace my 6210.
>>
>> After a recent installation of PC Suite 5.01, my IrDA port will not
>> recognise any devices anymore (6210, 6100 or my Palm Vx).
>
>Check the port's speed settings. IIRC, when I installed PC Suite it bumped
>the max troughput of the IrDA to 4MPS which was too fast for my PDA. Right
>click on My Computer -> Properties -> Hardware -> Device manager. Set the
>speed settings lower and making sure that all other setting are set to auto.

Pity it wasn't that easy to sort out.

The Infrared Monitor service screwed up *again* with that pesky "Could
not start the Infrared Monitor service on Local Computer, Error 1068:
The dependency service or group failed to start" message which seems
not to be mentioned at all in Technet.

My previous experience with this error resulted in a complete
reinstall of Win XP and SP1/hotfixes to get the thing to work again.


-------------------------------------------------------------
Dale Walker London Techno Events Saiko!

London, UK london.sorted.org saiko.sorted.org

[Terry Eden]

Dale Walker wrote:
> The Infrared Monitor service screwed up *again* with that pesky "Could
> not start the Infrared Monitor service on Local Computer, Error 1068:
> The dependency service or group failed to start" message which seems
> not to be mentioned at all in Technet.

Have you checked teh dependancies in Services? Make sure it hasn't disabled
something that should be there?

> My previous experience with this error resulted in a complete
> reinstall of Win XP and SP1/hotfixes to get the thing to work again.

Restore point not available?

Terry

[Dale Walker]

On Thu, 22 May 2003 09:11:14 +0100, "Terry Eden" >
wrote:

>Dale Walker wrote:
>> The Infrared Monitor service screwed up *again* with that pesky "Could
>> not start the Infrared Monitor service on Local Computer, Error 1068:
>> The dependency service or group failed to start" message which seems
>> not to be mentioned at all in Technet.
>
>Have you checked teh dependancies in Services? Make sure it hasn't disabled
>something that should be there?

Everything is OK in the services normal view but when accessing the
'hidden' services, irmon has a (!) next to it.

Dependencies are IrDA Protocol, Remote Procedure Call & Terminal
Services which all appear to be OK. Tried stopping and starting all of
those but that didn't fix anything.

>> My previous experience with this error resulted in a complete
>> reinstall of Win XP and SP1/hotfixes to get the thing to work again.
>
>Restore point not available?

Available but restore doesn't fix the problem.

-------------------------------------------------------------
Dale Walker London Techno Events Saiko!

London, UK london.sorted.org saiko.sorted.org

[Howard]

On Thu, 22 May 2003 11:19:32 +0100, Dale Walker >
wrote:


>Dependencies are IrDA Protocol, Remote Procedure Call & Terminal
>Services which all appear to be OK. Tried stopping and starting all of
>those but that didn't fix anything.
>
>>> My previous experience with this error resulted in a complete
>>> reinstall of Win XP and SP1/hotfixes to get the thing to work again.
>>

I've no direct experience of XP, but hit similar problems on earlier
versions, and also had to re-install Windows once. I'd like to offer
a suggestion.

First I'd remove the Nokia software, for the time being. Assuming
that the XP 'dependencies' stuff is similar to the W98
adapter/protocol stuff, then I would try removing the IRDA protocol,
and the IRDA 'adaptor', as well as stopping the IR monitor service,
and then restart windows. Hoping that gets you to a basic laptop,
then I'd install the adaptor, and install the protocol, but without
the monitor, and restart. Then i'd install/start the infra red
monitor, and check to see that its icon changes state from idle, to
active/searching (it does that on W98 etc). Then see if your Palm etc
works again.

Bear in mind that IRDA offers several different 'facilities' of its
own. The phone modem may use an emulated COM port, the Palm probably
doesn't. Presumably, somewhere in the XP 'dependencies' stuff you can
check what XP programs and services are using which of the IRDA
facilities.

If you can find out those settings on your machine, and post them back
here, we might be able to see which service seems not to be using the
correct settings. I've had similar problems myself with W95/W98, and
put some notes on a web site - see sig. You could use the W98
examples on the site as a 'template' for the sorts of things to check
and record.

good luck
--
Howard

W95/W98/SE/ME/2K Experience with IrDA, PCs, and mobile phones at:
http://homepages.tesco.net/~hcsc/