Windows Explorer Problem

[Laura]

I can't access Control Panel, My Documents, My Computer,
etc. without getting the following error message:
"Windows Explorer has encountered a problem and needs to
close. We are sorry for the inconvenience."

What do I do??? Help!!!

[Jim]

Try rebooting?

Jim

"Laura" > wrote in message
...
> I can't access Control Panel, My Documents, My Computer,
> etc. without getting the following error message:
> "Windows Explorer has encountered a problem and needs to
> close. We are sorry for the inconvenience."
>
> What do I do??? Help!!!

[Gerry Cornell]

Laura

A copy of the Error Report would be helpful.

Look in Event Viewer at the logged errors.

1. To open Event Viewer, click Start, click Control Panel, double-click =
Administrative Tools, double-click Event Viewer and select System for =
system errors or Application for application errors. Look for Error in =
the Type column and double click on Error to reveal a Description of the =
error. This can be copied by using Clipboard Viewer (see later).
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2. Part of the Description of the error will include a link, which you =
should double click for further information and you can copy using copy =
and paste.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

3. For some errors you will find "+ Related Knowledge Base Article", =
which if double clicked takes you to the Knowledge Base Article =
containing a suggested solution.

There always seems to be a step 2 but not always a step 3.=20

A tip for posting copies of Error Reports (Step 1). Run Event Viewer and =
double click on the error you want to copy. In the window which appears =
is a button resembling two pages. Double click the button and close =
Event Viewer. Now start your message ( email )and do a paste into the =
body of the message. This will paste the info from the Event Viewer =
Error Report complete with links into the message. Make sure this is the =
first paste after exiting from Event Viewer. It can be helpful to place =
a shortcut to Event Viewer on your Desktop.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;308427

--=20
~~~~~~


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Stourport, Worcs, England
Enquire, plan and execute.
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Please tell the newsgroup how any=20
suggested solution worked for you.
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"Laura" > wrote in message =
...
> I can't access Control Panel, My Documents, My Computer,=20
> etc. without getting the following error message:
> "Windows Explorer has encountered a problem and needs to=20
> close. We are sorry for the inconvenience."
>=20
> What do I do??? Help!!!