Need help NOW error SYSTEM HAS RECOVERED FROM A FATAL ERROR

[Lori]

I am helping a friend fix his computer, with some
technical experience I have on XP. Ok he has a laptop and
the computer didn't come with any disc's and I am looking
at having to reformat the computer without any original
disc's, I know I can download it from the computer but
there is no internet connection on that computer.

Anyway the error is error SYSTEM HAS RECOVERED FROM A
FATAL ERROR, how do I fix this. Is there anyway to fix it
without the disc's and doing a full reformat, that is what
I am thinking that is going to have to be done. This error
occurred the first day that he got the computer also.

Do you also think that maybe I can run a thorough scan
disk on this computer and fix errors and see if maybe that
will also fix the problem and also do some basic
maintenance and see if that will fix the problem. Or
should he just take it back to office depot and see if
they will give him another one, which I doubt.

Thanks, Lori

Please email me at

[Jupiter Jones [MVP]]

Lori;
Check the manual, there should be a way to restore the computer.
Either he has (or should have) CDs or there is a hidden partition for
that purpose.
Check the invoice also to be sure he got all that he should get.

Considering the computer is a day old, I would return it.
Otherwise restore it now while you have nothing to lose.

--
Jupiter Jones [MVP]
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"Lori" > wrote in message
...
> I am helping a friend fix his computer, with some
> technical experience I have on XP. Ok he has a laptop and
> the computer didn't come with any disc's and I am looking
> at having to reformat the computer without any original
> disc's, I know I can download it from the computer but
> there is no internet connection on that computer.
>
> Anyway the error is error SYSTEM HAS RECOVERED FROM A
> FATAL ERROR, how do I fix this. Is there anyway to fix it
> without the disc's and doing a full reformat, that is what
> I am thinking that is going to have to be done. This error
> occurred the first day that he got the computer also.
>
> Do you also think that maybe I can run a thorough scan
> disk on this computer and fix errors and see if maybe that
> will also fix the problem and also do some basic
> maintenance and see if that will fix the problem. Or
> should he just take it back to office depot and see if
> they will give him another one, which I doubt.
>
> Thanks, Lori
>
> Please email me at
>