USB Ports stopped working

[David Elms]

My USB Ports are no longer recognized by Windows Explorer.
Up to this time no problems using a Zip drive or memory
stick. As I use the USB ports infrequently I have no idea
when they went bad.
Tried to reinstall the drivers but recieved an error
message in Add new hardware wizard. "There was a problem
installing the driver" "An error occurded during
installation, Acces Denied"
In Device manager the USB controler properties driver
says "Driver not installed Code 28"

How do I send Microsoft support an email with this problem.

Dave Elms

[Jim Macklin]

Open device manager...remove all devices plugged into your
USB ports...then using device manager, remove the USB root
hub and other USB devices...re-boot and the hub will be
detected and drivers installed. Then, one at a time,
reconnect your USB devices...


"David Elms" > wrote in message
...
| My USB Ports are no longer recognized by Windows Explorer.
| Up to this time no problems using a Zip drive or memory
| stick. As I use the USB ports infrequently I have no idea
| when they went bad.
| Tried to reinstall the drivers but recieved an error
| message in Add new hardware wizard. "There was a problem
| installing the driver" "An error occurded during
| installation, Acces Denied"
| In Device manager the USB controler properties driver
| says "Driver not installed Code 28"
|
| How do I send Microsoft support an email with this
problem.
|
| Dave Elms

[Chris]

I had this same problem where nothing would work when plugged into USB. I
eventually just reformatted and reinstalled xp...haven't had a problem
since.

Chris

"Jim Macklin" > wrote in message
...
> Open device manager...remove all devices plugged into your
> USB ports...then using device manager, remove the USB root
> hub and other USB devices...re-boot and the hub will be
> detected and drivers installed. Then, one at a time,
> reconnect your USB devices...
>
>
> "David Elms" > wrote in message
> ...
> | My USB Ports are no longer recognized by Windows Explorer.
> | Up to this time no problems using a Zip drive or memory
> | stick. As I use the USB ports infrequently I have no idea
> | when they went bad.
> | Tried to reinstall the drivers but recieved an error
> | message in Add new hardware wizard. "There was a problem
> | installing the driver" "An error occurded during
> | installation, Acces Denied"
> | In Device manager the USB controler properties driver
> | says "Driver not installed Code 28"
> |
> | How do I send Microsoft support an email with this
> problem.
> |
> | Dave Elms
>
>
>