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View Full Version : USB doesn't recognize my camera


B Dawg
April 14th 04, 11:09 PM
Have a Mustek DV3500 camera and I can not get it to work
on this computer running Windows XP. It works fine on my
older computer running Win 98 SE.

When i try to open the "drive g" it says "please insert
disc into drive:g"

My Nikon camera works fin on the same USB port. I have 4
ports total and I have tried the Mustek on all of them and
no workie :(

Thanks in advance

Brian Rignall
April 14th 04, 11:09 PM
Have you tried going to Mustek's website and finding out if you need updated
drivers or software for Windows XP?

http://www.mustek.com.tw/Support/

regds

BAR
"B Dawg" > wrote in message
...
> Have a Mustek DV3500 camera and I can not get it to work
> on this computer running Windows XP. It works fine on my
> older computer running Win 98 SE.
>
> When i try to open the "drive g" it says "please insert
> disc into drive:g"
>
> My Nikon camera works fin on the same USB port. I have 4
> ports total and I have tried the Mustek on all of them and
> no workie :(
>
> Thanks in advance

Brian Rignall
April 14th 04, 11:09 PM
Have you tried going to Mustek's website and finding out if you need updated
drivers or software for Windows XP?

http://www.mustek.com.tw/Support/

regds

BAR
"B Dawg" > wrote in message
...
> Have a Mustek DV3500 camera and I can not get it to work
> on this computer running Windows XP. It works fine on my
> older computer running Win 98 SE.
>
> When i try to open the "drive g" it says "please insert
> disc into drive:g"
>
> My Nikon camera works fin on the same USB port. I have 4
> ports total and I have tried the Mustek on all of them and
> no workie :(
>
> Thanks in advance

Cari \(MS MVP\)
April 14th 04, 11:22 PM
Did you install the software from the included CD?

http://www.mustek.com/html/prod_camra/dv3500.html


--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"B Dawg" > wrote in message
...
> Have a Mustek DV3500 camera and I can not get it to work
> on this computer running Windows XP. It works fine on my
> older computer running Win 98 SE.
>
> When i try to open the "drive g" it says "please insert
> disc into drive:g"
>
> My Nikon camera works fin on the same USB port. I have 4
> ports total and I have tried the Mustek on all of them and
> no workie :(
>
> Thanks in advance

Cari \(MS MVP\)
April 14th 04, 11:22 PM
Did you install the software from the included CD?

http://www.mustek.com/html/prod_camra/dv3500.html


--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"B Dawg" > wrote in message
...
> Have a Mustek DV3500 camera and I can not get it to work
> on this computer running Windows XP. It works fine on my
> older computer running Win 98 SE.
>
> When i try to open the "drive g" it says "please insert
> disc into drive:g"
>
> My Nikon camera works fin on the same USB port. I have 4
> ports total and I have tried the Mustek on all of them and
> no workie :(
>
> Thanks in advance

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