Machine CONSTANTLY crashing

[Mrs W E Lawson]

I have had this machine since February 2003. On average
it crashes 4-6 times per week.
Nobody will accept responsibility or help me. I am not a
technophobe, I am merely trying to do a job and wish we
could go back to pen and paper.
I am so stressed becasuse just when I think thinbgs are
Ok, down it goes again and I lose things.
If I could only get some assistance with trying to sort
this issue but I probably won;'t get any response from
this either.
Yours frustratedly

[Balberith]

> If I could only get some assistance with trying to sort
> this issue but I probably won;'t get any response from

People here will always try to help with any problems presented, so I hope
that you do get some joy. You will however have to provide as much
information as you can regarding your computer itself and the errors that
you're getting.

Given those kind of details, someone should be able to at least provide some
suggestions.

--
Balberith

If you don't say what you mean,
then how can you ever mean what you say?

[Amethyst]

Mrs W E Lawson wrote:
> I have had this machine since February 2003. On average
> it crashes 4-6 times per week.
> Nobody will accept responsibility or help me. I am not a
> technophobe, I am merely trying to do a job and wish we
> could go back to pen and paper.
> I am so stressed becasuse just when I think thinbgs are
> Ok, down it goes again and I lose things.
> If I could only get some assistance with trying to sort
> this issue but I probably won;'t get any response from
> this either.
> Yours frustratedly
>

Well, how on earth are we supposed to assist you? You give us no details, no
errors, no system specifications, told us nothing whatsoever about anything
you have done to rectify the problem (other than calling the manufacturer's
tech support and if you were as vague to them as you're being with us, no
wonder they couldn't assist you!)

All I can give you is my stock reply. The system is under warranty,
therefore why aren't you utilising that warranty? All system manufacturers
that I know of give at least a year's parts and labour warranty on all
systems. We're now nearly into June - that's nearly four months. It can't be
that serious if you've not insisted on a replacement in all that time.

If you're losing work, why don't you have a good backup system? You've only
got yourself to blame for that if you don't keep a good set of backups.
Always print hard copies of all your work and file it. Always make system
backups to some form of storage (CDRs/removable hard drive/Zip disks (not
that I advocate the use of zips - they're the most unreliable form of
storage there is).

It's no good posting here - there's nothing we can do about it (especially
if you don't give us anything to work with!)

I can see one problem though staring me in the face - your ISP. AOL is
notorious for causing problems. I cannot advise strongly enough that you
ditch it and replace it with a proper ISP that doesn't use software that's
more difficult to remove, and causes more problems, than many viruses.

Replies are posted to the group only. We do not offer an email support
service. Also, in case you thought it was, this isn't MS technical support.


--
Cassandra
Card carrying member of the Fresh Start Club 'The Undead Are People Too!'

Reply address is fake. Please send all praise, abuse, insults, bequests
of £1million to cassandra (at) craigy34 (dot) freeserve (dot) co (dot)
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Private requests for assistance will not be acknowledged. Please post all
correspondence to the group so that all may benefit. Thank you.