Fax problems

[joe]

After configuring the fax service in Windows XP, and
whenever the computer is on, all incoming phone calls are
treated as faxes? Can not receive voice call!!

[Cari \(MS MVP\)]

Your modem is designed that way. It cannot distinguish between a real
caller and a fax machine when the phone rings. If it rings, it will do its
job and take the call.

You probably want to look at
a) getting a separate dedicated line for fax
or
b) getting something like Catch a Call (www.catchacall.com) which will sit
between phone socket and hardware (phone and fax) and send each to the right
destination


--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"joe" > wrote in message
...
> After configuring the fax service in Windows XP, and
> whenever the computer is on, all incoming phone calls are
> treated as faxes? Can not receive voice call!!

[Cari \(MS MVP\)]

Your modem is designed that way. It cannot distinguish between a real
caller and a fax machine when the phone rings. If it rings, it will do its
job and take the call.

You probably want to look at
a) getting a separate dedicated line for fax
or
b) getting something like Catch a Call (www.catchacall.com) which will sit
between phone socket and hardware (phone and fax) and send each to the right
destination


--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"joe" > wrote in message
...
> After configuring the fax service in Windows XP, and
> whenever the computer is on, all incoming phone calls are
> treated as faxes? Can not receive voice call!!

[Victor D.]

Or reconfigure XP fax to manual answer faxes if you don't get many faxes.


"joe" > wrote in message
...
> After configuring the fax service in Windows XP, and
> whenever the computer is on, all incoming phone calls are
> treated as faxes? Can not receive voice call!!

[Victor D.]

Or reconfigure XP fax to manual answer faxes if you don't get many faxes.


"joe" > wrote in message
...
> After configuring the fax service in Windows XP, and
> whenever the computer is on, all incoming phone calls are
> treated as faxes? Can not receive voice call!!