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Scott McMillan
December 7th 03, 12:20 AM
Hi,
Received the parts for our new PC yesterday. As the Win
XP Pro CD began to install, after about 30 seconds we got
a blue screen saying the install was stopped to protect
the computer and it displayed the following hardware
related error message:

BAD POOL CALLER

Stop 0x000000C2 (0x00000007, 0x00000CD4, 0x00010206,
0xE10965E8)


I found some postings on the web, that seem to indicate
this could be related to the video/graphics card needing
drivers installed (suggesting the card should somehow be
to temporarily bypassed to run off motherboard video
chipset during the Win XP install) OR caused by an IRQ
conflict.

System hardware -
GigaByte P4 Titan GA-8KNXP motherboard 875 chipset, single
Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon 9800 Pro
graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB and a
striped SATA raid created via CMOS/BIOS.

1. Any suggestions on the actual cause and the
corrective action?

Thanks,
Scott.

Pete Baker
December 7th 03, 12:20 AM
Hi Scott

Can't give you a reference on the error message but I think I'm right in
saying that the GA-8KNXP uses 'dual-channel DDR' for the RAM.

Now you'd have to check your manual to see if you can disable this feature
(I'd doubt it) but it means that you need to use RAM sticks in pairs. Both
sticks should also be identical. Look on the mainboard and see if the slots
are colour coded in pairs, that'll give you a good clue.

Hope that helps
Pete
-----------------------
"Scott McMillan" > wrote in message
...
> Hi,
> Received the parts for our new PC yesterday. As the Win
> XP Pro CD began to install, after about 30 seconds we got
> a blue screen saying the install was stopped to protect
> the computer and it displayed the following hardware
> related error message:
>
> BAD POOL CALLER
>
> Stop 0x000000C2 (0x00000007, 0x00000CD4, 0x00010206,
> 0xE10965E8)
>
>
> I found some postings on the web, that seem to indicate
> this could be related to the video/graphics card needing
> drivers installed (suggesting the card should somehow be
> to temporarily bypassed to run off motherboard video
> chipset during the Win XP install) OR caused by an IRQ
> conflict.
>
> System hardware -
> GigaByte P4 Titan GA-8KNXP motherboard 875 chipset, single
> Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon 9800 Pro
> graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB and a
> striped SATA raid created via CMOS/BIOS.
>
> 1. Any suggestions on the actual cause and the
> corrective action?
>
> Thanks,
> Scott.

Scott McMillan
December 7th 03, 12:20 AM
Thanks for the Response Pete.

The GA-8KNXP does allow a single memory module (must be
in DIMM 1 slot). We originally had a pair of Corsair XMS
memory modules installed (DIMM 1 & 4 slots), but it seemed
to hang the boot after hard drives were detected, so we
went to 1 memory module in DIMM 1 slot (didn't hang then).

Maybe there is a way to tweak the CMOS/BIOS to better
handle the pair of Corsair XMS memory modules (2-2-2-6-
T1). Since the GigaByte mother board manual says 1 memory
modure is ok, then it would seem strange if the "BAD POOL
CALLER" is related (seen stranger things though).

Any other ideas?

Thanks again,
Scott.
...............................

>-----Original Message-----
>Hi Scott
>
>Can't give you a reference on the error message but I
think I'm right in
>saying that the GA-8KNXP uses 'dual-channel DDR' for the
RAM.
>
>Now you'd have to check your manual to see if you can
disable this feature
>(I'd doubt it) but it means that you need to use RAM
sticks in pairs. Both
>sticks should also be identical. Look on the mainboard
and see if the slots
>are colour coded in pairs, that'll give you a good clue.
>
>Hope that helps
>Pete
>-----------------------
>"Scott McMillan" > wrote in
message
...
>> Hi,
>> Received the parts for our new PC yesterday. As the Win
>> XP Pro CD began to install, after about 30 seconds we
got
>> a blue screen saying the install was stopped to protect
>> the computer and it displayed the following hardware
>> related error message:
>>
>> BAD POOL CALLER
>>
>> Stop 0x000000C2 (0x00000007, 0x00000CD4,
0x00010206,
>> 0xE10965E8)
>>
>>
>> I found some postings on the web, that seem to indicate
>> this could be related to the video/graphics card needing
>> drivers installed (suggesting the card should somehow be
>> to temporarily bypassed to run off motherboard video
>> chipset during the Win XP install) OR caused by an IRQ
>> conflict.
>>
>> System hardware -
>> GigaByte P4 Titan GA-8KNXP motherboard 875 chipset,
single
>> Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon 9800
Pro
>> graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB and
a
>> striped SATA raid created via CMOS/BIOS.
>>
>> 1. Any suggestions on the actual cause and the
>> corrective action?
>>
>> Thanks,
>> Scott.
>
>
>.
>

Pete Baker
December 7th 03, 12:21 AM
Sorry about that Scott, I'd reviewed the same mainboard for a different post
and the dual-channel stuck in my mind.

Have a look at this Knowledge Base article, it's long and technical but the
first parameter (0x00000007) does suggest video driver problems.

Microsoft Knowledge Base Article - 314492
How to Debug a Stop 0xC2 or Stop 0x000000C2 Error:
http://support.microsoft.com/default.aspx?scid=kb;en-us;314492

Might be worthwhile checking the Gigabyte site for possible updates or known
issues. Since the mainboard is relatively new they might not have that much
available.... possibly time to email them direct...

hope that helps
Pete
---------------------

"Scott McMillan" > wrote in message
...
> Thanks for the Response Pete.
>
> The GA-8KNXP does allow a single memory module (must be
> in DIMM 1 slot). We originally had a pair of Corsair XMS
> memory modules installed (DIMM 1 & 4 slots), but it seemed
> to hang the boot after hard drives were detected, so we
> went to 1 memory module in DIMM 1 slot (didn't hang then).
>
> Maybe there is a way to tweak the CMOS/BIOS to better
> handle the pair of Corsair XMS memory modules (2-2-2-6-
> T1). Since the GigaByte mother board manual says 1 memory
> modure is ok, then it would seem strange if the "BAD POOL
> CALLER" is related (seen stranger things though).
>
> Any other ideas?
>
> Thanks again,
> Scott.
> ..............................
>
> >-----Original Message-----
> >Hi Scott
> >
> >Can't give you a reference on the error message but I
> think I'm right in
> >saying that the GA-8KNXP uses 'dual-channel DDR' for the
> RAM.
> >
> >Now you'd have to check your manual to see if you can
> disable this feature
> >(I'd doubt it) but it means that you need to use RAM
> sticks in pairs. Both
> >sticks should also be identical. Look on the mainboard
> and see if the slots
> >are colour coded in pairs, that'll give you a good clue.
> >
> >Hope that helps
> >Pete
> >-----------------------
> >"Scott McMillan" > wrote in
> message
> ...
> >> Hi,
> >> Received the parts for our new PC yesterday. As the Win
> >> XP Pro CD began to install, after about 30 seconds we
> got
> >> a blue screen saying the install was stopped to protect
> >> the computer and it displayed the following hardware
> >> related error message:
> >>
> >> BAD POOL CALLER
> >>
> >> Stop 0x000000C2 (0x00000007, 0x00000CD4,
> 0x00010206,
> >> 0xE10965E8)
> >>
> >>
> >> I found some postings on the web, that seem to indicate
> >> this could be related to the video/graphics card needing
> >> drivers installed (suggesting the card should somehow be
> >> to temporarily bypassed to run off motherboard video
> >> chipset during the Win XP install) OR caused by an IRQ
> >> conflict.
> >>
> >> System hardware -
> >> GigaByte P4 Titan GA-8KNXP motherboard 875 chipset,
> single
> >> Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon 9800
> Pro
> >> graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB and
> a
> >> striped SATA raid created via CMOS/BIOS.
> >>
> >> 1. Any suggestions on the actual cause and the
> >> corrective action?
> >>
> >> Thanks,
> >> Scott.
> >
> >
> >.
> >

Pete Baker
December 7th 03, 12:21 AM
Hi again Scott

Just as an after-thought, do you have the "Top Performance" feature enabled?
Since you're having problems you should make sure that it has been disabled.

Hope some of that helps
Pete
--------------------

"Pete Baker" <petebkrAThotmailDOTcom> wrote in message
...
> Sorry about that Scott, I'd reviewed the same mainboard for a different
post
> and the dual-channel stuck in my mind.
>
> Have a look at this Knowledge Base article, it's long and technical but
the
> first parameter (0x00000007) does suggest video driver problems.
>
> Microsoft Knowledge Base Article - 314492
> How to Debug a Stop 0xC2 or Stop 0x000000C2 Error:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;314492
>
> Might be worthwhile checking the Gigabyte site for possible updates or
known
> issues. Since the mainboard is relatively new they might not have that
much
> available.... possibly time to email them direct...
>
> hope that helps
> Pete
> ---------------------
>
> "Scott McMillan" > wrote in message
> ...
> > Thanks for the Response Pete.
> >
> > The GA-8KNXP does allow a single memory module (must be
> > in DIMM 1 slot). We originally had a pair of Corsair XMS
> > memory modules installed (DIMM 1 & 4 slots), but it seemed
> > to hang the boot after hard drives were detected, so we
> > went to 1 memory module in DIMM 1 slot (didn't hang then).
> >
> > Maybe there is a way to tweak the CMOS/BIOS to better
> > handle the pair of Corsair XMS memory modules (2-2-2-6-
> > T1). Since the GigaByte mother board manual says 1 memory
> > modure is ok, then it would seem strange if the "BAD POOL
> > CALLER" is related (seen stranger things though).
> >
> > Any other ideas?
> >
> > Thanks again,
> > Scott.
> > ..............................
> >
> > >-----Original Message-----
> > >Hi Scott
> > >
> > >Can't give you a reference on the error message but I
> > think I'm right in
> > >saying that the GA-8KNXP uses 'dual-channel DDR' for the
> > RAM.
> > >
> > >Now you'd have to check your manual to see if you can
> > disable this feature
> > >(I'd doubt it) but it means that you need to use RAM
> > sticks in pairs. Both
> > >sticks should also be identical. Look on the mainboard
> > and see if the slots
> > >are colour coded in pairs, that'll give you a good clue.
> > >
> > >Hope that helps
> > >Pete
> > >-----------------------
> > >"Scott McMillan" > wrote in
> > message
> > ...
> > >> Hi,
> > >> Received the parts for our new PC yesterday. As the Win
> > >> XP Pro CD began to install, after about 30 seconds we
> > got
> > >> a blue screen saying the install was stopped to protect
> > >> the computer and it displayed the following hardware
> > >> related error message:
> > >>
> > >> BAD POOL CALLER
> > >>
> > >> Stop 0x000000C2 (0x00000007, 0x00000CD4,
> > 0x00010206,
> > >> 0xE10965E8)
> > >>
> > >>
> > >> I found some postings on the web, that seem to indicate
> > >> this could be related to the video/graphics card needing
> > >> drivers installed (suggesting the card should somehow be
> > >> to temporarily bypassed to run off motherboard video
> > >> chipset during the Win XP install) OR caused by an IRQ
> > >> conflict.
> > >>
> > >> System hardware -
> > >> GigaByte P4 Titan GA-8KNXP motherboard 875 chipset,
> > single
> > >> Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon 9800
> > Pro
> > >> graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB and
> > a
> > >> striped SATA raid created via CMOS/BIOS.
> > >>
> > >> 1. Any suggestions on the actual cause and the
> > >> corrective action?
> > >>
> > >> Thanks,
> > >> Scott.
> > >
> > >
> > >.
> > >
>
>

Scott McMillan
December 7th 03, 09:57 AM
Solved -

The Corsair memory person recommended to increase the "DRAM
overvoltage control" by .2 volts in the CMOS bios. That
action solved the problem.

Also, the Giga-Byte person sent me the latest motherboard
CMOS BIOS flash (F6a), which he said resolves the Corsair
Twin Pack 1GB(2 x 512MB) PC-3200LLPT DDR memory issue on a
GA-8KNXP motherboard. I can't attach the new BIOS flash
file here, but you can contact " to
get it. Theoretically the new F6a BIOS will let the
Corsair memory work at the original (lower) "DRAM
overvoltage control" setting.

Thnaks for everyone's assistance.
Scott.
******************************************

>-----Original Message-----
>Hi again Scott
>
>Just as an after-thought, do you have the "Top
Performance" feature enabled?
>Since you're having problems you should make sure that it
has been disabled.
>
>Hope some of that helps
>Pete
>--------------------
>
>"Pete Baker" <petebkrAThotmailDOTcom> wrote in message
...
>> Sorry about that Scott, I'd reviewed the same mainboard
for a different
>post
>> and the dual-channel stuck in my mind.
>>
>> Have a look at this Knowledge Base article, it's long
and technical but
>the
>> first parameter (0x00000007) does suggest video driver
problems.
>>
>> Microsoft Knowledge Base Article - 314492
>> How to Debug a Stop 0xC2 or Stop 0x000000C2 Error:
>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;314
492
>>
>> Might be worthwhile checking the Gigabyte site for
possible updates or
>known
>> issues. Since the mainboard is relatively new they
might not have that
>much
>> available.... possibly time to email them direct...
>>
>> hope that helps
>> Pete
>> ---------------------
>>
>> "Scott McMillan" > wrote in
message
>> ...
>> > Thanks for the Response Pete.
>> >
>> > The GA-8KNXP does allow a single memory module (must
be
>> > in DIMM 1 slot). We originally had a pair of Corsair
XMS
>> > memory modules installed (DIMM 1 & 4 slots), but it
seemed
>> > to hang the boot after hard drives were detected, so
we
>> > went to 1 memory module in DIMM 1 slot (didn't hang
then).
>> >
>> > Maybe there is a way to tweak the CMOS/BIOS to better
>> > handle the pair of Corsair XMS memory modules
(2-2-2-6-
>> > T1). Since the GigaByte mother board manual says 1
memory
>> > modure is ok, then it would seem strange if the "BAD
POOL
>> > CALLER" is related (seen stranger things though).
>> >
>> > Any other ideas?
>> >
>> > Thanks again,
>> > Scott.
>> > ..............................
>> >
>> > >-----Original Message-----
>> > >Hi Scott
>> > >
>> > >Can't give you a reference on the error message but I
>> > think I'm right in
>> > >saying that the GA-8KNXP uses 'dual-channel DDR' for
the
>> > RAM.
>> > >
>> > >Now you'd have to check your manual to see if you can
>> > disable this feature
>> > >(I'd doubt it) but it means that you need to use RAM
>> > sticks in pairs. Both
>> > >sticks should also be identical. Look on the
mainboard
>> > and see if the slots
>> > >are colour coded in pairs, that'll give you a good
clue.
>> > >
>> > >Hope that helps
>> > >Pete
>> > >-----------------------
>> > >"Scott McMillan" > wrote in
>> > message
>> > ...
>> > >> Hi,
>> > >> Received the parts for our new PC yesterday. As
the Win
>> > >> XP Pro CD began to install, after about 30 seconds
we
>> > got
>> > >> a blue screen saying the install was stopped to
protect
>> > >> the computer and it displayed the following
hardware
>> > >> related error message:
>> > >>
>> > >> BAD POOL CALLER
>> > >>
>> > >> Stop 0x000000C2 (0x00000007, 0x00000CD4,
>> > 0x00010206,
>> > >> 0xE10965E8)
>> > >>
>> > >>
>> > >> I found some postings on the web, that seem to
indicate
>> > >> this could be related to the video/graphics card
needing
>> > >> drivers installed (suggesting the card should
somehow be
>> > >> to temporarily bypassed to run off motherboard
video
>> > >> chipset during the Win XP install) OR caused by
an IRQ
>> > >> conflict.
>> > >>
>> > >> System hardware -
>> > >> GigaByte P4 Titan GA-8KNXP motherboard 875 chipset,
>> > single
>> > >> Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon
9800
>> > Pro
>> > >> graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB
and
>> > a
>> > >> striped SATA raid created via CMOS/BIOS.
>> > >>
>> > >> 1. Any suggestions on the actual cause and the
>> > >> corrective action?
>> > >>
>> > >> Thanks,
>> > >> Scott.
>> > >
>> > >
>> > >.
>> > >
>>
>>
>
>
>.
>

Pete Baker
December 7th 03, 09:58 AM
Thanks for the update Scott

Glad to hear that you resolve the problem.

Hopefully Gigabyte will provide a freely available update for the BIOS as
soon as possible to prevent this issue re-occurring.

Cheers
Pete
-----------------------------
"Scott McMillan" > wrote in message
...
> Solved -
>
> The Corsair memory person recommended to increase the "DRAM
> overvoltage control" by .2 volts in the CMOS bios. That
> action solved the problem.
>
> Also, the Giga-Byte person sent me the latest motherboard
> CMOS BIOS flash (F6a), which he said resolves the Corsair
> Twin Pack 1GB(2 x 512MB) PC-3200LLPT DDR memory issue on a
> GA-8KNXP motherboard. I can't attach the new BIOS flash
> file here, but you can contact " to
> get it. Theoretically the new F6a BIOS will let the
> Corsair memory work at the original (lower) "DRAM
> overvoltage control" setting.
>
> Thnaks for everyone's assistance.
> Scott.
> ******************************************
>
> >-----Original Message-----
> >Hi again Scott
> >
> >Just as an after-thought, do you have the "Top
> Performance" feature enabled?
> >Since you're having problems you should make sure that it
> has been disabled.
> >
> >Hope some of that helps
> >Pete
> >--------------------
> >
> >"Pete Baker" <petebkrAThotmailDOTcom> wrote in message
> ...
> >> Sorry about that Scott, I'd reviewed the same mainboard
> for a different
> >post
> >> and the dual-channel stuck in my mind.
> >>
> >> Have a look at this Knowledge Base article, it's long
> and technical but
> >the
> >> first parameter (0x00000007) does suggest video driver
> problems.
> >>
> >> Microsoft Knowledge Base Article - 314492
> >> How to Debug a Stop 0xC2 or Stop 0x000000C2 Error:
> >>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;314
> 492
> >>
> >> Might be worthwhile checking the Gigabyte site for
> possible updates or
> >known
> >> issues. Since the mainboard is relatively new they
> might not have that
> >much
> >> available.... possibly time to email them direct...
> >>
> >> hope that helps
> >> Pete
> >> ---------------------
> >>
> >> "Scott McMillan" > wrote in
> message
> >> ...
> >> > Thanks for the Response Pete.
> >> >
> >> > The GA-8KNXP does allow a single memory module (must
> be
> >> > in DIMM 1 slot). We originally had a pair of Corsair
> XMS
> >> > memory modules installed (DIMM 1 & 4 slots), but it
> seemed
> >> > to hang the boot after hard drives were detected, so
> we
> >> > went to 1 memory module in DIMM 1 slot (didn't hang
> then).
> >> >
> >> > Maybe there is a way to tweak the CMOS/BIOS to better
> >> > handle the pair of Corsair XMS memory modules
> (2-2-2-6-
> >> > T1). Since the GigaByte mother board manual says 1
> memory
> >> > modure is ok, then it would seem strange if the "BAD
> POOL
> >> > CALLER" is related (seen stranger things though).
> >> >
> >> > Any other ideas?
> >> >
> >> > Thanks again,
> >> > Scott.
> >> > ..............................
> >> >
> >> > >-----Original Message-----
> >> > >Hi Scott
> >> > >
> >> > >Can't give you a reference on the error message but I
> >> > think I'm right in
> >> > >saying that the GA-8KNXP uses 'dual-channel DDR' for
> the
> >> > RAM.
> >> > >
> >> > >Now you'd have to check your manual to see if you can
> >> > disable this feature
> >> > >(I'd doubt it) but it means that you need to use RAM
> >> > sticks in pairs. Both
> >> > >sticks should also be identical. Look on the
> mainboard
> >> > and see if the slots
> >> > >are colour coded in pairs, that'll give you a good
> clue.
> >> > >
> >> > >Hope that helps
> >> > >Pete
> >> > >-----------------------
> >> > >"Scott McMillan" > wrote in
> >> > message
> >> > ...
> >> > >> Hi,
> >> > >> Received the parts for our new PC yesterday. As
> the Win
> >> > >> XP Pro CD began to install, after about 30 seconds
> we
> >> > got
> >> > >> a blue screen saying the install was stopped to
> protect
> >> > >> the computer and it displayed the following
> hardware
> >> > >> related error message:
> >> > >>
> >> > >> BAD POOL CALLER
> >> > >>
> >> > >> Stop 0x000000C2 (0x00000007, 0x00000CD4,
> >> > 0x00010206,
> >> > >> 0xE10965E8)
> >> > >>
> >> > >>
> >> > >> I found some postings on the web, that seem to
> indicate
> >> > >> this could be related to the video/graphics card
> needing
> >> > >> drivers installed (suggesting the card should
> somehow be
> >> > >> to temporarily bypassed to run off motherboard
> video
> >> > >> chipset during the Win XP install) OR caused by
> an IRQ
> >> > >> conflict.
> >> > >>
> >> > >> System hardware -
> >> > >> GigaByte P4 Titan GA-8KNXP motherboard 875 chipset,
> >> > single
> >> > >> Corsair XMS 512MB DDR in DIMM 1 slot, ATI Radeon
> 9800
> >> > Pro
> >> > >> graphic card, Intel Pentium 4 / 3.0CGHz 800 MHz FSB
> and
> >> > a
> >> > >> striped SATA raid created via CMOS/BIOS.
> >> > >>
> >> > >> 1. Any suggestions on the actual cause and the
> >> > >> corrective action?
> >> > >>
> >> > >> Thanks,
> >> > >> Scott.
> >> > >
> >> > >
> >> > >.
> >> > >
> >>
> >>
> >
> >
> >.
> >

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