Greyed-out dial-up option in New Connection Wizard

[David Jones]

Try some of the following KB articles...

http://support.microsoft.com/default.aspx?scid=320558
http://support.microsoft.com/default.aspx?scid=330163
http://support.microsoft.com/default.aspx?scid=329441
http://support.microsoft.com/default.aspx?scid=281625

>-----Original Message-----
>Hello all,
>
>I have installed XP Pro on a new computer, to which i
>attached a Lucent WinModem which was working fine. I
had
>to reinstall XP because I couldn't make a home network
>with my laptop. After reinstallation, the home network
>works fine, but the modem doesn't.
>Namely, the Device Manager sees the Modem, drivers are
>installed, there is NO conflict, "device is working
>properly", and even querrying the modem gives success.
>The modem is attached to COM3 port, which is not in use.
>
>However, when I want to set up my (dial-up) connection
>(which I could setup before), the "Set-up a dial-up
>connection" option in the New Connection Wizard is
greyed
>out and I cannot select it! Anyone can help? Thanks.
>
>Aaghorn
>
>PS: This is even wierder because my office computer
which
>does NOT have a modem present at all, does NOT grey out
>the dial-up connection in the wizard... Do I need to
>reinstall XP? :)
>.
>