Win XP Pro install problem

[Jake]

Hello,
I've attempted to install Win XP pro on my notebook. Win XP home was
installed inititially. I used the upgrad option. But in trying to install
the pro version the install program failed and I got what I think is called
"the blue screen of death", with an error message: BAD_POOL_CALLER and
further instructions to disable BIOS memory options such as caching and
shadowing.
It also says to start in safe mode.
It can't go into safe mode because the Win XP pro installation program keeps
trying to run.
I'm afraid I've really wrecked my notebook computer.
And no I've got no bkup disks or any of the other recommended options. In
future I will, if I can get my notebook back.
Any advice greatly appreciated!
Thanks in advance
Jake

[Rick \Nutcase\ Rogers]

Hi,

Let the installation try to run, then see if there is a cancel option.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Jake" > wrote in message
. ..
> Hello,
> I've attempted to install Win XP pro on my notebook. Win XP home was
> installed inititially. I used the upgrad option. But in trying to
> install
> the pro version the install program failed and I got what I think is
> called
> "the blue screen of death", with an error message: BAD_POOL_CALLER and
> further instructions to disable BIOS memory options such as caching and
> shadowing.
> It also says to start in safe mode.
> It can't go into safe mode because the Win XP pro installation program
> keeps
> trying to run.
> I'm afraid I've really wrecked my notebook computer.
> And no I've got no bkup disks or any of the other recommended options. In
> future I will, if I can get my notebook back.
> Any advice greatly appreciated!
> Thanks in advance
> Jake
>
>
>

[Peter Hutchison]

On Thu, 15 Apr 2004 14:12:36 -0400, "Jake" >
wrote:

>Hello,
>I've attempted to install Win XP pro on my notebook. Win XP home was
>installed inititially. I used the upgrad option. But in trying to install
>the pro version the install program failed and I got what I think is called
>"the blue screen of death", with an error message: BAD_POOL_CALLER and
>further instructions to disable BIOS memory options such as caching and
>shadowing.
>It also says to start in safe mode.
>It can't go into safe mode because the Win XP pro installation program keeps
>trying to run.
>I'm afraid I've really wrecked my notebook computer.
>And no I've got no bkup disks or any of the other recommended options. In
>future I will, if I can get my notebook back.
>Any advice greatly appreciated!
>Thanks in advance
>Jake
>
>
Sounds like a problem with RAM. See if you have enough (256MB) and
memory thats compatible with your notebook. Replacing it may be the
only other option.

Peter Hutchison
Windows FAQ
http://www.pcguru.plus.com/