View Full Version : Problems with Reboots
Ferrett
December 7th 03, 01:27 AM
Windows XP just reboots it's self on it's own and I can't
stop it. When it reloads windows I can't use my keyboard
or mouse so I have to restart again.
Any help would be really helpful
Frank
December 7th 03, 01:27 AM
This is usually caused by a driver problem. I have found that a bad driver
in the video or sound card can cause the problem. I would recommend getting
into safe mode by hitting F8 when the computer inititally starts up. Go
into the device manager and disable the sound card driver.
reboot and see if you still have the problems. If you don't it is the sound
card. Go to the manufacturer site and update the driver.
If it doesn't work try also uninstalling your video card driver. XP will
then load a generic driver which is XP certified. If everything works fine
it is the video card driver. Go to the manufacturer site and update the
driver.
I would also check out your mouse and keyboard driver to make sure they are
installed properly. You might want to uninstall them one at a time in the
safe mode and rebooting the computer. You might have to use the tab key to
move around to reboot once you uninstall the mouse driver.
"Ferrett" > wrote in message
...
> Windows XP just reboots it's self on it's own and I can't
> stop it. When it reloads windows I can't use my keyboard
> or mouse so I have to restart again.
>
> Any help would be really helpful
Ron Martell
December 7th 03, 01:33 AM
"Ferrett" > wrote:
>Windows XP just reboots it's self on it's own and I can't
>stop it. When it reloads windows I can't use my keyboard
>or mouse so I have to restart again.
>
>Any help would be really helpful
To turn off the automatic restarts open Control Panel - System -
Advanced - Startup and Recovery Settings and clear the checkbox for
the "Automatically restart" item.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca
"The reason computer chips are so small is computers don't eat much."
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