Laptop Battery Will Not Charge

[Anita Taylor]

We reformatted a Compaq Presario 2525US from XP Home to
XP Professional. The battery will not charge. It's an HP
f4809a/f4812a - Compaq says it's a driver problem, but
they won't help unless we re-install the original OS. I
don't really want to do that for time's sake, but I'm
unable to find battery drivers anywhere.

Device Manager shows two drivers for the battery,
Microsoft AC Adapter and Microsoft ACPI-Compliant Control
Method Battery -- both appear to be functioning correctly.

Are there different drivers for the battery for XP Pro?
If so, where do I find them? I've tried Compaq, HP and
Microsoft to no avail.

Any help would be greatly appreciated.

[Alvin A Brown]

Hello Anita

Well have you maybe considered buying a new battery just to make
sure because it could be a defective battery,

Alvin


Anita Taylor wrote:

> We reformatted a Compaq Presario 2525US from XP Home to
> XP Professional. The battery will not charge. It's an HP
> f4809a/f4812a - Compaq says it's a driver problem, but
> they won't help unless we re-install the original OS. I
> don't really want to do that for time's sake, but I'm
> unable to find battery drivers anywhere.
>
> Device Manager shows two drivers for the battery,
> Microsoft AC Adapter and Microsoft ACPI-Compliant Control
> Method Battery -- both appear to be functioning correctly.
>
> Are there different drivers for the battery for XP Pro?
> If so, where do I find them? I've tried Compaq, HP and
> Microsoft to no avail.
>
> Any help would be greatly appreciated.