USB 2.0 not running at correct speed

[Abba]

When attempting to connect an external drive to any USB
jack I get a window that says that I'm attempting to plug
a high speed device into a low speed hub.

My motherboard is set up for 2.0 and all plugs on the
motherboard have been reviewed and are correct. The
latest drivers for the motherboard have been installed.

SP1 has been installed. The drivers are the latest
versions according to KB artice 329632.

Any ideas?

Abba

[Crusty \(-: Old B@stard :-\)]

Do you have any ! marks showing in device manager under USB devices?

"Abba" > wrote in message
...
> When attempting to connect an external drive to any USB
> jack I get a window that says that I'm attempting to plug
> a high speed device into a low speed hub.
>
> My motherboard is set up for 2.0 and all plugs on the
> motherboard have been reviewed and are correct. The
> latest drivers for the motherboard have been installed.
>
> SP1 has been installed. The drivers are the latest
> versions according to KB artice 329632.
>
> Any ideas?
>
> Abba

[Peter A. Stavrakoglou]

"Abba" > wrote in message
...
> When attempting to connect an external drive to any USB
> jack I get a window that says that I'm attempting to plug
> a high speed device into a low speed hub.
>
> My motherboard is set up for 2.0 and all plugs on the
> motherboard have been reviewed and are correct. The
> latest drivers for the motherboard have been installed.
>
> SP1 has been installed. The drivers are the latest
> versions according to KB artice 329632.
>
> Any ideas?
>
> Abba

Is the USB port or ports you are attempting to use on the front panel
of your computer case? The reason I ask is that I had a motherboard
that fully supported USB 2 that came with a "cbox" that installs in a
floppy bay and has four USB 2 ports on it. Despite the board
supporting USB 2 (and SP 1 being installed), using the front-mounted
ports with a high speed USB device always resulted in the same message
that you've received.

[David Jones]

Certain motherboards also contain /both/ USB 1.1 ports
and USB 2.0 ports - if that's the case, you'll want to
try other ports on the motherboard as well.

>-----Original Message-----
>"Abba" > wrote in message
...
>> When attempting to connect an external drive to any USB
>> jack I get a window that says that I'm attempting to
plug
>> a high speed device into a low speed hub.
>>
>> My motherboard is set up for 2.0 and all plugs on the
>> motherboard have been reviewed and are correct. The
>> latest drivers for the motherboard have been installed.
>>
>> SP1 has been installed. The drivers are the latest
>> versions according to KB artice 329632.
>>
>> Any ideas?
>>
>> Abba
>
>Is the USB port or ports you are attempting to use on
the front panel
>of your computer case? The reason I ask is that I had a
motherboard
>that fully supported USB 2 that came with a "cbox" that
installs in a
>floppy bay and has four USB 2 ports on it. Despite the
board
>supporting USB 2 (and SP 1 being installed), using the
front-mounted
>ports with a high speed USB device always resulted in
the same message
>that you've received.
>
>
>.
>

[Abba]

Hi Crusty, thanks for your suggestion, I've checked the
device manager and all is clear. I even called the mfr of
the motherboard and they suggested that it was a software
setting on XP, I've searched....Still no luck, if you
have any ideas I would appreciate it. Thanks again for
your help, Abba
>-----Original Message-----
>Do you have any ! marks showing in device manager under
USB devices?
>
>"Abba" > wrote in message
...
>> When attempting to connect an external drive to any USB
>> jack I get a window that says that I'm attempting to
plug
>> a high speed device into a low speed hub.
>>
>> My motherboard is set up for 2.0 and all plugs on the
>> motherboard have been reviewed and are correct. The
>> latest drivers for the motherboard have been installed.
>>
>> SP1 has been installed. The drivers are the latest
>> versions according to KB artice 329632.
>>
>> Any ideas?
>>
>> Abba
>
>
>.
>

[Abba]

Thanks David.....I considered that option and made sure
that all my USB connection were in line with the mfr.
manual. Thanks for your help. If you have any other
suggestions, I would welcome them, Abba
>-----Original Message-----
>Certain motherboards also contain /both/ USB 1.1 ports
>and USB 2.0 ports - if that's the case, you'll want to
>try other ports on the motherboard as well.
>
>>-----Original Message-----
>>"Abba" > wrote in message
...
>>> When attempting to connect an external drive to any
USB
>>> jack I get a window that says that I'm attempting to
>plug
>>> a high speed device into a low speed hub.
>>>
>>> My motherboard is set up for 2.0 and all plugs on the
>>> motherboard have been reviewed and are correct. The
>>> latest drivers for the motherboard have been
installed.
>>>
>>> SP1 has been installed. The drivers are the latest
>>> versions according to KB artice 329632.
>>>
>>> Any ideas?
>>>
>>> Abba
>>
>>Is the USB port or ports you are attempting to use on
>the front panel
>>of your computer case? The reason I ask is that I had
a
>motherboard
>>that fully supported USB 2 that came with a "cbox" that
>installs in a
>>floppy bay and has four USB 2 ports on it. Despite the
>board
>>supporting USB 2 (and SP 1 being installed), using the
>front-mounted
>>ports with a high speed USB device always resulted in
>the same message
>>that you've received.
>>
>>
>>.
>>
>.
>

[Peter]

Have had the same problem with XP Home and USB2.0... An external HD works at
'advertised speed' sometimes other times only 950kbs and while satisfactory
speed, it is not (i don't think) USB2.0.. I have tried everything inclusing
a suggestion that I uninstall the USB Enhanced in Device Manager and the 5
USB hubs listed, reboot and let XP recognize the hardware and the devices
connected to it; the same message keeps showing up.... The drivers/ software
that comes with the enclosure the HD goes into gets routinely 'kicked-out'
of the configuration and will not run, XP insisting on using ONLY its own
drivers etc...
Believe me when i say I have tried it all, and have had HELP from techs on
this newsgroup and nothing has worked successfully, even though, as i said,
the stuff works (including a Compact flash card reader) but NOT the way it
should.. I do not, at this point believe that Microsoft has any 'handle' on
USB2.0.... Be sure you have SP1 installed too, even then, it 'ain't workin
right! The only ting i can imagine being the culprit is, maybe my mobo
doesn't support USB2 and i just dont know......I think if it has 2 USB1.0
ports on it, it should also be able to deal with USB2.0 but i can't find
anything that tells me on Asus site????...
If you find anything that gives you satisfaction with this, please let me
know..
"Abba" > wrote in message
...
> Thanks David.....I considered that option and made sure
> that all my USB connection were in line with the mfr.
> manual. Thanks for your help. If you have any other
> suggestions, I would welcome them, Abba
> >-----Original Message-----
> >Certain motherboards also contain /both/ USB 1.1 ports
> >and USB 2.0 ports - if that's the case, you'll want to
> >try other ports on the motherboard as well.
> >
> >>-----Original Message-----
> >>"Abba" > wrote in message
> ...
> >>> When attempting to connect an external drive to any
> USB
> >>> jack I get a window that says that I'm attempting to
> >plug
> >>> a high speed device into a low speed hub.
> >>>
> >>> My motherboard is set up for 2.0 and all plugs on the
> >>> motherboard have been reviewed and are correct. The
> >>> latest drivers for the motherboard have been
> installed.
> >>>
> >>> SP1 has been installed. The drivers are the latest
> >>> versions according to KB artice 329632.
> >>>
> >>> Any ideas?
> >>>
> >>> Abba
> >>
> >>Is the USB port or ports you are attempting to use on
> >the front panel
> >>of your computer case? The reason I ask is that I had
> a
> >motherboard
> >>that fully supported USB 2 that came with a "cbox" that
> >installs in a
> >>floppy bay and has four USB 2 ports on it. Despite the
> >board
> >>supporting USB 2 (and SP 1 being installed), using the
> >front-mounted
> >>ports with a high speed USB device always resulted in
> >the same message
> >>that you've received.
> >>
> >>
> >>.
> >>
> >.
> >

[Crusty \(-: Old B@stard :-\)]

Why do you think that if a motherboard has 2, USB 1 ports on it that the M/B
should be able to deal with USB 2.0? That is a totally incorrect assumption.
If you don't have the hardware, USB 2.0 isn't going to work - period!

"Peter" > wrote in message
...
> Have had the same problem with XP Home and USB2.0... An external HD works
at
> 'advertised speed' sometimes other times only 950kbs and while
satisfactory
> speed, it is not (i don't think) USB2.0.. I have tried everything
inclusing
> a suggestion that I uninstall the USB Enhanced in Device Manager and the 5
> USB hubs listed, reboot and let XP recognize the hardware and the devices
> connected to it; the same message keeps showing up.... The drivers/
software
> that comes with the enclosure the HD goes into gets routinely 'kicked-out'
> of the configuration and will not run, XP insisting on using ONLY its own
> drivers etc...
> Believe me when i say I have tried it all, and have had HELP from techs on
> this newsgroup and nothing has worked successfully, even though, as i
said,
> the stuff works (including a Compact flash card reader) but NOT the way it
> should.. I do not, at this point believe that Microsoft has any 'handle'
on
> USB2.0.... Be sure you have SP1 installed too, even then, it 'ain't workin
> right! The only ting i can imagine being the culprit is, maybe my mobo
> doesn't support USB2 and i just dont know......I think if it has 2 USB1.0
> ports on it, it should also be able to deal with USB2.0 but i can't find
> anything that tells me on Asus site????...
> If you find anything that gives you satisfaction with this, please let me
> know..
> "Abba" > wrote in message
> ...
> > Thanks David.....I considered that option and made sure
> > that all my USB connection were in line with the mfr.
> > manual. Thanks for your help. If you have any other
> > suggestions, I would welcome them, Abba
> > >-----Original Message-----
> > >Certain motherboards also contain /both/ USB 1.1 ports
> > >and USB 2.0 ports - if that's the case, you'll want to
> > >try other ports on the motherboard as well.
> > >
> > >>-----Original Message-----
> > >>"Abba" > wrote in message
> > ...
> > >>> When attempting to connect an external drive to any
> > USB
> > >>> jack I get a window that says that I'm attempting to
> > >plug
> > >>> a high speed device into a low speed hub.
> > >>>
> > >>> My motherboard is set up for 2.0 and all plugs on the
> > >>> motherboard have been reviewed and are correct. The
> > >>> latest drivers for the motherboard have been
> > installed.
> > >>>
> > >>> SP1 has been installed. The drivers are the latest
> > >>> versions according to KB artice 329632.
> > >>>
> > >>> Any ideas?
> > >>>
> > >>> Abba
> > >>
> > >>Is the USB port or ports you are attempting to use on
> > >the front panel
> > >>of your computer case? The reason I ask is that I had
> > a
> > >motherboard
> > >>that fully supported USB 2 that came with a "cbox" that
> > >installs in a
> > >>floppy bay and has four USB 2 ports on it. Despite the
> > >board
> > >>supporting USB 2 (and SP 1 being installed), using the
> > >front-mounted
> > >>ports with a high speed USB device always resulted in
> > >the same message
> > >>that you've received.
> > >>
> > >>
> > >>.
> > >>
> > >.
> > >
>
>

[Peter]

hardware on the mobo or an add-in PCI card which i have installed?....does
the mobo itself have to support the USB2.0 or will they add-in PCI USB2.0
card work? it's o.k. to say i have made an incorrect assumption, how about
clarifying that for me, i am not that bright!
"Crusty (-: Old B@stard :-)" > wrote in
message ...
> Why do you think that if a motherboard has 2, USB 1 ports on it that the
M/B
> should be able to deal with USB 2.0? That is a totally incorrect
assumption.
> If you don't have the hardware, USB 2.0 isn't going to work - period!
>
> "Peter" > wrote in message
> ...
> > Have had the same problem with XP Home and USB2.0... An external HD
works
> at
> > 'advertised speed' sometimes other times only 950kbs and while
> satisfactory
> > speed, it is not (i don't think) USB2.0.. I have tried everything
> inclusing
> > a suggestion that I uninstall the USB Enhanced in Device Manager and the
5
> > USB hubs listed, reboot and let XP recognize the hardware and the
devices
> > connected to it; the same message keeps showing up.... The drivers/
> software
> > that comes with the enclosure the HD goes into gets routinely
'kicked-out'
> > of the configuration and will not run, XP insisting on using ONLY its
own
> > drivers etc...
> > Believe me when i say I have tried it all, and have had HELP from techs
on
> > this newsgroup and nothing has worked successfully, even though, as i
> said,
> > the stuff works (including a Compact flash card reader) but NOT the way
it
> > should.. I do not, at this point believe that Microsoft has any 'handle'
> on
> > USB2.0.... Be sure you have SP1 installed too, even then, it 'ain't
workin
> > right! The only ting i can imagine being the culprit is, maybe my mobo
> > doesn't support USB2 and i just dont know......I think if it has 2
USB1.0
> > ports on it, it should also be able to deal with USB2.0 but i can't find
> > anything that tells me on Asus site????...
> > If you find anything that gives you satisfaction with this, please let
me
> > know..
> > "Abba" > wrote in message
> > ...
> > > Thanks David.....I considered that option and made sure
> > > that all my USB connection were in line with the mfr.
> > > manual. Thanks for your help. If you have any other
> > > suggestions, I would welcome them, Abba
> > > >-----Original Message-----
> > > >Certain motherboards also contain /both/ USB 1.1 ports
> > > >and USB 2.0 ports - if that's the case, you'll want to
> > > >try other ports on the motherboard as well.
> > > >
> > > >>-----Original Message-----
> > > >>"Abba" > wrote in message
> > > ...
> > > >>> When attempting to connect an external drive to any
> > > USB
> > > >>> jack I get a window that says that I'm attempting to
> > > >plug
> > > >>> a high speed device into a low speed hub.
> > > >>>
> > > >>> My motherboard is set up for 2.0 and all plugs on the
> > > >>> motherboard have been reviewed and are correct. The
> > > >>> latest drivers for the motherboard have been
> > > installed.
> > > >>>
> > > >>> SP1 has been installed. The drivers are the latest
> > > >>> versions according to KB artice 329632.
> > > >>>
> > > >>> Any ideas?
> > > >>>
> > > >>> Abba
> > > >>
> > > >>Is the USB port or ports you are attempting to use on
> > > >the front panel
> > > >>of your computer case? The reason I ask is that I had
> > > a
> > > >motherboard
> > > >>that fully supported USB 2 that came with a "cbox" that
> > > >installs in a
> > > >>floppy bay and has four USB 2 ports on it. Despite the
> > > >board
> > > >>supporting USB 2 (and SP 1 being installed), using the
> > > >front-mounted
> > > >>ports with a high speed USB device always resulted in
> > > >the same message
> > > >>that you've received.
> > > >>
> > > >>
> > > >>.
> > > >>
> > > >.
> > > >
> >
> >
>
>

[Quaoar]

Abba wrote:
> When attempting to connect an external drive to any USB
> jack I get a window that says that I'm attempting to plug
> a high speed device into a low speed hub.
>
> My motherboard is set up for 2.0 and all plugs on the
> motherboard have been reviewed and are correct. The
> latest drivers for the motherboard have been installed.
>
> SP1 has been installed. The drivers are the latest
> versions according to KB artice 329632.
>
> Any ideas?
>
> Abba

Have you removed the USB Host Controllers from Device Manager, and let
XP redetect with the new drivers? The correct controllers will say
Enhanced, not Standard.

Q

[Crusty \(-: Old B@stard :-\)]

Ah! Totally different scenario than the OP.

I have built in USB 2.0, but the M/B could not handle the current that my
scanner drew. Therefore I also added in an extra USB 2.0 board. Now the
scanner works perfect!

"Peter" > wrote in message
...
> hardware on the mobo or an add-in PCI card which i have installed?....does
> the mobo itself have to support the USB2.0 or will they add-in PCI USB2.0
> card work? it's o.k. to say i have made an incorrect assumption, how about
> clarifying that for me, i am not that bright!
> "Crusty (-: Old B@stard :-)" > wrote in
> message ...
> > Why do you think that if a motherboard has 2, USB 1 ports on it that the
> M/B
> > should be able to deal with USB 2.0? That is a totally incorrect
> assumption.
> > If you don't have the hardware, USB 2.0 isn't going to work - period!
> >
> > "Peter" > wrote in message
> > ...
> > > Have had the same problem with XP Home and USB2.0... An external HD
> works
> > at
> > > 'advertised speed' sometimes other times only 950kbs and while
> > satisfactory
> > > speed, it is not (i don't think) USB2.0.. I have tried everything
> > inclusing
> > > a suggestion that I uninstall the USB Enhanced in Device Manager and
the
> 5
> > > USB hubs listed, reboot and let XP recognize the hardware and the
> devices
> > > connected to it; the same message keeps showing up.... The drivers/
> > software
> > > that comes with the enclosure the HD goes into gets routinely
> 'kicked-out'
> > > of the configuration and will not run, XP insisting on using ONLY its
> own
> > > drivers etc...
> > > Believe me when i say I have tried it all, and have had HELP from
techs
> on
> > > this newsgroup and nothing has worked successfully, even though, as i
> > said,
> > > the stuff works (including a Compact flash card reader) but NOT the
way
> it
> > > should.. I do not, at this point believe that Microsoft has any
'handle'
> > on
> > > USB2.0.... Be sure you have SP1 installed too, even then, it 'ain't
> workin
> > > right! The only ting i can imagine being the culprit is, maybe my mobo
> > > doesn't support USB2 and i just dont know......I think if it has 2
> USB1.0
> > > ports on it, it should also be able to deal with USB2.0 but i can't
find
> > > anything that tells me on Asus site????...
> > > If you find anything that gives you satisfaction with this, please let
> me
> > > know..
> > > "Abba" > wrote in message
> > > ...
> > > > Thanks David.....I considered that option and made sure
> > > > that all my USB connection were in line with the mfr.
> > > > manual. Thanks for your help. If you have any other
> > > > suggestions, I would welcome them, Abba
> > > > >-----Original Message-----
> > > > >Certain motherboards also contain /both/ USB 1.1 ports
> > > > >and USB 2.0 ports - if that's the case, you'll want to
> > > > >try other ports on the motherboard as well.
> > > > >
> > > > >>-----Original Message-----
> > > > >>"Abba" > wrote in message
> > > > ...
> > > > >>> When attempting to connect an external drive to any
> > > > USB
> > > > >>> jack I get a window that says that I'm attempting to
> > > > >plug
> > > > >>> a high speed device into a low speed hub.
> > > > >>>
> > > > >>> My motherboard is set up for 2.0 and all plugs on the
> > > > >>> motherboard have been reviewed and are correct. The
> > > > >>> latest drivers for the motherboard have been
> > > > installed.
> > > > >>>
> > > > >>> SP1 has been installed. The drivers are the latest
> > > > >>> versions according to KB artice 329632.
> > > > >>>
> > > > >>> Any ideas?
> > > > >>>
> > > > >>> Abba
> > > > >>
> > > > >>Is the USB port or ports you are attempting to use on
> > > > >the front panel
> > > > >>of your computer case? The reason I ask is that I had
> > > > a
> > > > >motherboard
> > > > >>that fully supported USB 2 that came with a "cbox" that
> > > > >installs in a
> > > > >>floppy bay and has four USB 2 ports on it. Despite the
> > > > >board
> > > > >>supporting USB 2 (and SP 1 being installed), using the
> > > > >front-mounted
> > > > >>ports with a high speed USB device always resulted in
> > > > >the same message
> > > > >>that you've received.
> > > > >>
> > > > >>
> > > > >>.
> > > > >>
> > > > >.
> > > > >
> > >
> > >
> >
> >
>
>

[abba]

>-----Original Message-----
>Abba wrote:
>> When attempting to connect an external drive to any USB
>> jack I get a window that says that I'm attempting to
plug
>> a high speed device into a low speed hub.
>>
>> My motherboard is set up for 2.0 and all plugs on the
>> motherboard have been reviewed and are correct. The
>> latest drivers for the motherboard have been installed.
>>
>> SP1 has been installed. The drivers are the latest
>> versions according to KB artice 329632.
>>
>> Any ideas?
>>
>> Abba
>
>Have you removed the USB Host Controllers from Device
Manager, and let
>XP redetect with the new drivers? The correct
controllers will say
>Enhanced, not Standard.
>
>Q
>
>Hi Q, that's the one thing I didn't try, thanks for your
suggestion. Regards, Abba
>.
>