Diana
December 5th 03, 01:14 AM
This email is being sent to both Hewlitt-Packard and this
Microsoft newsgroup. I couldn't find an email address to
send it straight to Microsoft. If anyone knows one, that
would also be a big help.
This is my problem: I have an HP Pavilion ze4115 that I
purchased about 6 months ago. Windows XP Home Edition is
the operating system that was installed at the time of
manufacture. I have tried to install Microsoft Office
2000 and other software on my computer and they will not
work - won't even finish installing. It keeps asking me
to insert my XP disk which did not come with my
computer. I am a registered XP user and don't understand
why I don't have a full version disk. All I have is the
full system restore disk. If this is a problem because
it is an "OEM" version of the software, then shouldn't it
be programed to NOT ask for something that I do not
have? How can I get my software programs to work? This
is apparently a Windows XP problem since my Office worked
on my old computer. We have had a PC with a Microsoft
Windows or DOS operating system with every major version
that has come out starting with 3.1 and have always had
full version disks with each one except XP. We do
understand quite a bit about how they are supposed to
work. We really don't think this is right. Can one of
you help? Our registered version of Windows is asking
for resources that we do not have. WHY? Either it
shouldn't be asking for what it is asking for OR we
should have what it is asking for!
Microsoft newsgroup. I couldn't find an email address to
send it straight to Microsoft. If anyone knows one, that
would also be a big help.
This is my problem: I have an HP Pavilion ze4115 that I
purchased about 6 months ago. Windows XP Home Edition is
the operating system that was installed at the time of
manufacture. I have tried to install Microsoft Office
2000 and other software on my computer and they will not
work - won't even finish installing. It keeps asking me
to insert my XP disk which did not come with my
computer. I am a registered XP user and don't understand
why I don't have a full version disk. All I have is the
full system restore disk. If this is a problem because
it is an "OEM" version of the software, then shouldn't it
be programed to NOT ask for something that I do not
have? How can I get my software programs to work? This
is apparently a Windows XP problem since my Office worked
on my old computer. We have had a PC with a Microsoft
Windows or DOS operating system with every major version
that has come out starting with 3.1 and have always had
full version disks with each one except XP. We do
understand quite a bit about how they are supposed to
work. We really don't think this is right. Can one of
you help? Our registered version of Windows is asking
for resources that we do not have. WHY? Either it
shouldn't be asking for what it is asking for OR we
should have what it is asking for!