aaron
December 5th 03, 01:14 AM
OEM loads usually include putting the I386 directory from
the CD-ROM onto the hard drive. When it prompts you to
insert the XP disc, try browsing to your c: drive and then
to your I386 directory> then to the file it is looking
for. If you in fact don't have that directory you will
need to try and pull it from the restore disks or get it
from an original XP CD.
hth
aaron
>-----Original Message-----
>This email is being sent to both Hewlitt-Packard and this
>Microsoft newsgroup. I couldn't find an email address to
>send it straight to Microsoft. If anyone knows one, that
>would also be a big help.
>
>This is my problem: I have an HP Pavilion ze4115 that I
>purchased about 6 months ago. Windows XP Home Edition is
>the operating system that was installed at the time of
>manufacture. I have tried to install Microsoft Office
>2000 and other software on my computer and they will not
>work - won't even finish installing. It keeps asking me
>to insert my XP disk which did not come with my
>computer. I am a registered XP user and don't understand
>why I don't have a full version disk. All I have is the
>full system restore disk. If this is a problem because
>it is an "OEM" version of the software, then shouldn't it
>be programed to NOT ask for something that I do not
>have? How can I get my software programs to work? This
>is apparently a Windows XP problem since my Office worked
>on my old computer. We have had a PC with a Microsoft
>Windows or DOS operating system with every major version
>that has come out starting with 3.1 and have always had
>full version disks with each one except XP. We do
>understand quite a bit about how they are supposed to
>work. We really don't think this is right. Can one of
>you help? Our registered version of Windows is asking
>for resources that we do not have. WHY? Either it
>shouldn't be asking for what it is asking for OR we
>should have what it is asking for!
>.
>
the CD-ROM onto the hard drive. When it prompts you to
insert the XP disc, try browsing to your c: drive and then
to your I386 directory> then to the file it is looking
for. If you in fact don't have that directory you will
need to try and pull it from the restore disks or get it
from an original XP CD.
hth
aaron
>-----Original Message-----
>This email is being sent to both Hewlitt-Packard and this
>Microsoft newsgroup. I couldn't find an email address to
>send it straight to Microsoft. If anyone knows one, that
>would also be a big help.
>
>This is my problem: I have an HP Pavilion ze4115 that I
>purchased about 6 months ago. Windows XP Home Edition is
>the operating system that was installed at the time of
>manufacture. I have tried to install Microsoft Office
>2000 and other software on my computer and they will not
>work - won't even finish installing. It keeps asking me
>to insert my XP disk which did not come with my
>computer. I am a registered XP user and don't understand
>why I don't have a full version disk. All I have is the
>full system restore disk. If this is a problem because
>it is an "OEM" version of the software, then shouldn't it
>be programed to NOT ask for something that I do not
>have? How can I get my software programs to work? This
>is apparently a Windows XP problem since my Office worked
>on my old computer. We have had a PC with a Microsoft
>Windows or DOS operating system with every major version
>that has come out starting with 3.1 and have always had
>full version disks with each one except XP. We do
>understand quite a bit about how they are supposed to
>work. We really don't think this is right. Can one of
>you help? Our registered version of Windows is asking
>for resources that we do not have. WHY? Either it
>shouldn't be asking for what it is asking for OR we
>should have what it is asking for!
>.
>