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Craig
April 19th 04, 01:42 PM
Strange problem on a XP Pro with service pack1. If i try to install the fax
component the wizard completes ok. A fax printer briefly appears in the prin
ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the fax comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.

Russ Valentine [MVP-Outlook]
April 19th 04, 01:44 PM
Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
"Craig" > wrote in message
...
> Strange problem on a XP Pro with service pack1. If i try to install the
fax
> component the wizard completes ok. A fax printer briefly appears in the
prin
> ter folder and then disappears. The fax service in service manager is
stoppe
> d and is marked for deletion. On reboot the service is gone and the fax
comp
> onent is shown as not installed.
>
> I have done a repair instillation as well as installing SP1 again.
>
> Any ideas would be appreciated.
>
>

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