Blue screen during boot when Maxtor external drive connected

[Frank]

WinXP: installed Maxtor 5000DV 200GB & lastest signed
drivers. Works fine IF you leave USB unplugged until
after Windows has loaded. However, if you try to boot
with the drive connected through USB, get a blue screen
with announcement that there is a hardware driver
problem. Screen disappears so fast I can't get all the
info. (Any way to capture the blue screens?)

Current strategy is to keep unplugging the USB cable when
I shut down, and plugging it back in, after I have
rebooted the system.

Oh, and by the way, problem ISN'T seen in SAFE Mode.

[Lawrence]

1) Safe Mode won't allow it to happen, because Safe Mode doesn't even try to
load the drivers, and ignores the other extras you've installed.

2) I checked
http://www.maxtor.com/en/documentation/installation_guides/personal_storage_5000_installation_guide.pdf
And found an interesting clue on page 25 (pg. 21 on the manual, but it shows
as pg 25 in Adobe)... Have you used the 'Unplug/Eject' icon BEFORE shutting
down? It might allow you to gracefully avoid the problem.

3) Otherwise, try searching their Knowledge Base.... It seems pretty
helpful....
http://www.maxtor.com/en/support/products/external/personal_storage_5000/personal_storage_5000dv/index.htm

Good Luck,
-Lawrence in Seattle

"Frank" > wrote in message
...
> WinXP: installed Maxtor 5000DV 200GB & lastest signed
> drivers. Works fine IF you leave USB unplugged until
> after Windows has loaded. However, if you try to boot
> with the drive connected through USB, get a blue screen
> with announcement that there is a hardware driver
> problem. Screen disappears so fast I can't get all the
> info. (Any way to capture the blue screens?)
>
> Current strategy is to keep unplugging the USB cable when
> I shut down, and plugging it back in, after I have
> rebooted the system.
>
> Oh, and by the way, problem ISN'T seen in SAFE Mode.