Can't print anything with black ink.

[Heather]

I have a Dell Dimension 8250 with Windows XP. Connected to it is an Epson Stylus C62 & a Dell A10 PrinterA920. Until 7 hours ago both worked perfectly. Now both will print in colour but not in black.The Dell has a new ink cartridge & the Epsom's is half f
ull. I've cleaned them, reinstalled the drivers, gone through all the trouble shooter helps I could find,restored it back to 1st February, run systems checks and don't know what to do next.
Many thanks for any help. Heather.

[Nick Burns]

Does it go through the motion of printing when you select black, but you get
nothing...? Or the printer does nothing when you select black.


"Heather" > wrote in message
...
> I have a Dell Dimension 8250 with Windows XP. Connected to it is an Epson
Stylus C62 & a Dell A10 PrinterA920. Until 7 hours ago both worked
perfectly. Now both will print in colour but not in black.The Dell has a new
ink cartridge & the Epsom's is half full. I've cleaned them, reinstalled the
drivers, gone through all the trouble shooter helps I could find,restored it
back to 1st February, run systems checks and don't know what to do next.
> Many thanks for any help. Heather.