MSKB says delete HKEY, but...

[Jackals]

I am having the problem with the New Hardware Wizard popping up every time I
turn on my Epson C60 printer (in WinXP). I am tired of using the workaround
(cancelling Wizard) each time. According to KB298370 I should be able to fix
it by deleting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\L PTENUM from
the Registry, and then restarting.
But it will not allow me to delete the key:

"Cannot delete LPTENUM: Error while deleting key."
I am doing this with the printer turned off and all other apps closed.
What to do? Thanks, Jack

[Will Denny]

Hi

Try disconnecting the printer then deleting the Registry key.

--=20

Will Denny
MS-MVP Windows - Shell/User


"Jackals" > wrote in message =
...
| I am having the problem with the New Hardware Wizard popping up every =
time I
| turn on my Epson C60 printer (in WinXP). I am tired of using the =
workaround
| (cancelling Wizard) each time. According to KB298370 I should be able =
to fix
| it by deleting =
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\L PTENUM from
| the Registry, and then restarting.
| But it will not allow me to delete the key:
|=20
| "Cannot delete LPTENUM: Error while deleting key."
| I am doing this with the printer turned off and all other apps closed.
| What to do? Thanks, Jack
|=20
|=20


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