View Full Version : Very Slow Response Time
Jacob Kessel
December 5th 03, 01:15 AM
I'm using Windows XP Professional on a Compaq EVO Desktop
500.
I am connected to the internet via a high speed cable
modem. During the past 8 weeks, response time has slowed
down considerably. I have worked with the cable company
to make sure all settings are correct. My browser
(Internet Explorer) takes almost one full minute to load.
I have reason to believe the slow response is not from the
web sites or internet connection, but from the operating
system itself.
Without using internet websites, I find opening my desktop
software programs (like Microsoft Word, Excell and
Powerpoint) also take much longer than usual. Any images
(mpeg, jpeg, or avi files) on my local "my documents"
directory also take a long time to open, whereas in the
past, these opened very quickly. I've used scan disk and
fragmenter tools; gotten rid of all extraneous files and
programs, and dont have much on my hard drive, but nothing
so far has improved the slow speed. My last good restore
does not go back far engough to where there wasn't this
problem.
Do you have any ideas on how I can restore response time?
I've tried everything I can think of, but no success.
Thank you for your assistance, in advance.
J. Kessel
Ro-Tech Company
December 5th 03, 01:15 AM
I have had the same problem. I was told that it was caused by one of the
automatic WinXP upgrades, but the person did not know which one. He also
told me that by removing this update the system will go back to the previous
speed. Does anyone know which upgrade this was so we can benefit from
removing it?
Thanks.
Gerry Cornell
December 5th 03, 01:15 AM
Jacob
You May Experience Performance Issues After You Install the 811493 =
(MS03-013) Package on Your Windows XP SP1-Based Computer
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;819634
Download Adaware from http://www.lavasoftusa.com/support/download/ and =
use it to remove parasites.
How good is your housekeeping?
1. In Outlook Express empty your Deleted Items folder.
2. In Outlook Express run File, Folder, Compact All whilst OFFLINE.
3. Run Disk Cleanup. Start, Programs, Accessories, System Tools, Disk =
Cleanup.
--=20
~~~~~~
Hope this helps.
Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA
Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any=20
suggested solution worked for you.
http://dts-l.org/goodpost.htm
~~~~~~~~~~~~~~~~~~~~~~~~
"Jacob Kessel" > wrote in message =
...
> I'm using Windows XP Professional on a Compaq EVO Desktop=20
> 500.
> I am connected to the internet via a high speed cable=20
> modem. During the past 8 weeks, response time has slowed=20
> down considerably. I have worked with the cable company=20
> to make sure all settings are correct. My browser=20
> (Internet Explorer) takes almost one full minute to load.=20
> I have reason to believe the slow response is not from the=20
> web sites or internet connection, but from the operating=20
> system itself.
> Without using internet websites, I find opening my desktop=20
> software programs (like Microsoft Word, Excell and=20
> Powerpoint) also take much longer than usual. Any images=20
> (mpeg, jpeg, or avi files) on my local "my documents"=20
> directory also take a long time to open, whereas in the=20
> past, these opened very quickly. I've used scan disk and=20
> fragmenter tools; gotten rid of all extraneous files and=20
> programs, and dont have much on my hard drive, but nothing=20
> so far has improved the slow speed. My last good restore=20
> does not go back far engough to where there wasn't this=20
> problem.
> Do you have any ideas on how I can restore response time? =20
> I've tried everything I can think of, but no success.
> Thank you for your assistance, in advance.
> J. Kessel
Ken Blake
December 5th 03, 01:15 AM
In , Ro-Tech Company
wrote:
> I have had the same problem. I was told that it was caused by
one of
> the automatic WinXP upgrades, but the person did not know which
one.
> He also told me that by removing this update the system will go
back
> to the previous speed. Does anyone know which upgrade this was
so we
> can benefit from removing it?
Probably 811493, but there's a new version of it available just
today, which doesn't have this problem.
--
Ken Blake
Please reply to the newsgroup
Milt
December 5th 03, 01:15 AM
>-----Original Message-----
Does anyone know which upgrade this was so we can benefit
from removing it?
The problem was with 811493. You can remove it
using "Add/Remove Programs" in "Control Panel". After you
do remove it, you can go back to Update and reinstall a
new copy. MS has "fixed" the "fix". It now seems to be
working O.K. for everyone who has reinstalled the new
updated 811493. (At least it isn't causing any problems
for me or any of the other people who have commented on it
in the last two days.)
Hope this helps,
Milt
Ronnie Vernon MVP
December 5th 03, 01:15 AM
Ro-Tech Company wrote:
> I have had the same problem. I was told that it was caused by one of
> the automatic WinXP upgrades, but the person did not know which one.
> He also told me that by removing this update the system will go back
> to the previous speed. Does anyone know which upgrade this was so we
> can benefit from removing it?
>
> Thanks.
The updated patch has been shown to reverse the slowdown that the original
patch caused. You can get the new updated patch here:
MS03-013: Buffer Overrun in Windows Kernel Message Handling Could Lead to
Elevated Privileges:
http://support.microsoft.com/default.aspx?scid=kb;en-us;811493
--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
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